Mercedes Hotel Guide - 3 Stars Hotels in Mercedes, Texas

"Everything was good except the fact their was no microwave or fridge in the room & also the pool area the restroom is tile everybody was going and out and when I went in a slipped and fell not once but 3 times from where I couldn’t get a grip cause the floor was tooo wet. We notified front desk only asked if I was okay but didn’t do anything to help the situation. Now I’m stuck with medical bills due to urgent care and x rays and mri needed for my knee from that night."

"Pésimo servicio en general Desde que llegamos tardamos una hora en poder entrar a la habitación el staff de la recepción pésimo nos trataron mal y no Solucionaron, se llamó al gerente y solo se excusó y no hizo nada, dijo que no podía ofecer descuentos cuando yo no los solicite. El desayuno fue un caos, sin organización ni lugares disponibles. No volvería. No lo recomiendo"

"Clean room and safe parking"

"Nothing special."

"Todo muy bien soloel jacuzzi bien tenia exceso de cloro esperamos tengan mas cuidado para la próxima ya que pensamos regresar"

"No aplica "

"The staff hands out food, i prefer to serve myself but i can see others might not "

"All great"