Shoreham Hotel Guide - 3 Stars Hotels in Shoreham, New York

"Customer service needs major improvement. They need to communicate better. Instead of helping they become very rude. They do not tell you their policy and then confirm they received your request, but never apologize. Receptionist hangs up the call and then doesn’t answer just to later say “you got cut off”. Our room was not as bad. It was clean. But their reps need better training. They are dealing with paying customers. "

"No WiFi in the room. Dirty pathways and dark alleys towards the room"

"Love the Hotel because is convenient close to everything and its clean most staffs are helpful except for JR. He is at the front desk. Has no manners, no empathy, and its not helpful at all. Does not greet the client and its very rude. However Jonathan was very polite and helpful. Saw me with my 2 small childrens and my luggages helped all the way to my car."

"Staff were accommdating and helpful."

"The staff was very helpful and courteous. The good is good and not expensive. Very nice location "

"For a Hilton, we were surprised & disappointed that there were no premium TV apps option to sign in w/personal subscription, which most inferior level hotels have. Some amenities, which weren’t much, were adequate at best. No soap dish in toilet, beds were hard, pillows ok & ac/heater SUPER loud while active. Over all our stay was OK but we won’t be booking again unless it’s for overnight stay only..PS, elevator was temp, out of order & stairs were not nearby. Nor were there any signs indicating location, which is risky in the event of an emergency"

"Clean, nice staff. Bar area is small."

"Breakfast was awesome! Had everything you could ask for. I just had some yogurt, but there was plenty to choose from. I did not cook in the kitchen but it's nice to have to heat something up in the microwave or to have a cup of tea at night."

"Room was very clean check in was quick and easy breakfast was decent only complaint is the bed was not comfortable (for me at least) "