If you choose to stay at a 4-star hotel in Cleveland, you'll usually find lots of amenities to ensure you're comfortable, such as a pool, gym and restaurant. You can experience top-quality service and upmarket surroundings. Choose a 5-star hotel and you'll have access to a few extra perks — think around-the-clock concierge, on-site spas and indulgent turndown services. You're likely to get more amenities and premium services at a 5-star stay, but both are terrific options for luxury guests.