Temukan Hotel Bintang 4 di Country Club Plaza mulai dari

"5 starts. No complaints"

"My stay was very disappointing and reflected serious leadership and management issues. The hotel is clearly outdated and does not justify the premium rates it charges. During the World Cup, room prices were nearly three times the normal rate, yet the level of service actually substandard. One of the elevators was out of service throughout my stay, creating long waits, and one day my room was not cleaned at all. When I asked about it, the front desk, housekeeping staff, and even the manager each...

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"Muy buen hotel, céntrico, amplias habitaciones. El único punto es que deberían poner agua en las habitaciones."

"Great location and this is my favorite Kansas City hotel but i didn’t get a shower cap because a hospitality kit was not provided. There wasn’t a coffee machine or kettle provided, though I asked twice at the reception. No mugs either. And room service was skipped for almost 2 days until I asked. We ran out of soap and toilet paper."

"Just too expensive all around for what it was… almost $500 for one night after a bunch of tacked on taxes and amenity fees… $20 per car to park overnight next to a field. Just ridiculous pricing."

"We stayed here for the World Cup and had a great experience. Clean, spacious property very conveniently located for activities in downtown Cleveland, and along the streetcar line. It’s connected to a shopping mall and food court with a nice pool and plenty of onsite dining. Very helpful staff, especially Abby at the front desk who helped us deal with a minor issue with our room quickly and professionally. Highly recommend."

"Was unaware this property is in foreclosure and changing hands, but the staff was excellent and helpful. The restaurant was well run with very good food and reasonable prices. The outdoor pool deck could use attention, and the pool was freezing cold so we didn’t get in. Our room had a small balcony overlooking the Plaza, so we sat outside morning and evening. Again, it could use some attention and a thorough scrubbing of the chairs (or maybe new), but we did enjoy it there. I’m looking...