Harbour Island Hotel Guide - 4 Stars Hotels in Harbour Island, Tampa

"Upon arrival into TPA, the shuttle bus was requested using a courtesy phone in the airport (as it was late). It arrived quickly and was easy to find. The hotel check in was quick and efficient and the staff were very friendly. The room was clean, large and quiet, even though the hotel was so close to the airport and full of a travelling teenage football team! Upon checkout I was able to use the pool area (small but efficient) and they held my luggage for me. The hotel exterior could do with an upgrade but for a convenient night near TPA this is an excellent choice"

"It was okay "

"Nice"

"What a great property "

"Where do I start……I booked a suite & also a separate room for family. I specifically requested the extra room to be 2 queens. When we got to the hotel at 4:30, the extra room had been changed to just a king and wasn’t even ready. That started the experience on the wrong foot. We had to wait for the 2nd room to be ready & had to keep insisting that we wanted 2 queens. After finally getting to our rooms, we all decided to head to the downstairs bar to meet for cocktails & appetizers. Several people requested Pina Coladas & were told that the bar could not make them because their blender was broken & had been for a while. The food was less than appetizing that we ordered & ended up not eating it. Every time we ran the water or flushed the toilet in our suite, the plumbing banged so loud in the wall that it was ridiculous! The next day, housekeeping didn’t even have our room cleaned & it was 4:30 in the afternoon. We had to complain & when they finally sent someone up to the room, it was done half-a#$(*with no extra towels that we requested. Horrible experience. They don’t even have a coffee shop in the hotel. The best part of the whole trip was the valet staff & bellhops! They were awesome! Don’t waste your time on this “Grand Hyatt”. A total disappointment. We’ll find somewhere else to stay from now on. Horrible experience."