Exceptional guest service is integral to every 5-star hotel in Bir. From the moment you enter the lobby, staff cater to your every need, whether recommending activities and tours or providing a nightly turn-down service. On top of that, hotels must feature top-rate conveniences to qualify for a 5-star rating. These can include luxury bathrooms, saunas or spas, pools, fine dining restaurants and knowledgeable concierge.