In Bruce, a hotel must offer a certain number of upscale conveniences to earn 5 stars. These may include on-site gyms, saunas and spas, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their outstanding service. You'll enjoy things like nightly turn-down services, in-room massages and concierge services. Some may even offer special touches like welcome gifts.