In Carbon Hill, a hotel must provide a certain amount of top-notch amenities to be designated 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their guest-centric service. You can expect things like concierge services, nightly turn-down services and in-room massage. Some may even offer extra touches such as welcome gifts.