Faultless guest service is the hallmark of every 5-star hotel in Carthage. From the second you arrive, staff ensure your every need is met, whether answering room service calls 24/7 or providing in-room massages. Also, hotels have to feature upscale amenities to be eligible for a 5-star rating. These can include luxury baths, spa facilities, swimming pools, gourmet kitchens and knowledgeable concierge.