Exemplary guest service is the foundation of every 5-star hotel in Cartwright. From the instant you arrive, staff cater to your every need, whether answering room service calls 24/7 or providing in-room massage treatments. Also, hotels have to offer upscale conveniences to be entitled to a 5-star rating. These can include luxury bath products, a wellness centre, swimming pools, fine dining kitchens and knowledgeable concierge.