Impeccable guest service is integral to every 5-star hotel in Colchester. From the moment you enter the lobby, staff attend to your every whim, whether recommending activities and tours or providing a nightly turn-down service. On top of that, hotels have to offer upscale amenities to meet the standard for a 5-star rating. These can include luxury baths, an on-site spa, pools, fine dining kitchens and knowledgeable concierge.