Exceptional guest service is the defining feature of every 5-star hotel in Gas. From the instant you arrive, staff attend to your every whim, whether recommending activities or providing a turn-down service. In addition, hotels must feature top-rate amenities to be entitled to a 5-star rating. These can include luxury bathrobes, saunas or spas, swimming pools, gourmet kitchens and knowledgeable concierge.