Impeccable guest service is the defining feature of every 5-star hotel in Glen Elder. From the minute you step through the door, staff attend to your every need, whether arranging customised tours or providing in-room beauty treatments. Additionally, hotels have to offer superior conveniences to be considered for a 5-star rating. These can include deluxe baths, on-site spa facilities, swimming pools, fine dining kitchens and knowledgeable concierge.