In Gudermes, a hotel needs to offer a specific number of high-end amenities to earn 5 stars. These may include on-site gyms, gourmet restaurants, saunas and spas, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their guest-centric service. You can expect things like in-room massages, nightly turn-down services and concierge services. Some may even offer special touches such as a welcome gift.