Exceptional guest service is the hallmark of every 5-star hotel in Hartford. From the second you arrive, staff cater to your every need, whether recommending activities or providing a turn-down service. On top of that, hotels have to offer top-rate amenities to be considered for a 5-star rating. These can include luxury baths, spas or saunas, swimming pools, gastronomic kitchens and knowledgeable concierge.