Outstanding guest service is at the heart of every 5-star hotel in Hollis. From the minute you step through the door, staff cater to your every need, whether recommending activities and tours or providing a nightly turn-down service. What's more, hotels have to offer superior conveniences to obtain a 5-star rating. These can include luxury bath products, on-site spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.