In Hotevilla, a hotel must provide a certain number of top-notch amenities to earn a 5-star rating. These can include gourmet restaurants, saunas and spas, on-site gyms, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their extraordinary service. You can expect things like in-room massages, concierge services and nightly turn-down services. Some may even offer special touches like welcome gifts.