Flawless guest service is the foundation of every 5-star hotel in Jericho. From the minute you arrive, staff attend to your every need, whether answering room service calls 24/7 or providing in-room massages. Also, hotels have to feature upscale conveniences to be eligible for a 5-star rating. These can include deluxe baths, an on-site spa, swimming pools, fine dining restaurants and knowledgeable concierge.