In Kampung Medong, a hotel needs to provide a specific number of top-notch amenities to be designated 5 stars. These can include on-site gyms, saunas and spas, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their guest-centric service. You can look forward to things like concierge services, nightly turn-down services and in-room massage. Some may also offer special touches like a welcome gift.