In Kenwood, a hotel needs to provide a specific amount of upscale amenities to be designated 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their outstanding service. You can look forward to things like concierge services, in-room massages and nightly turn-down services. Some may also offer thoughtful touches such as welcome gifts.