In Marcus, a hotel is required to offer a certain number of upscale amenities to earn a 5-star rating. These may include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their outstanding standard of service. You'll enjoy things like nightly turn-down services, in-room massages and concierge services. Some may also offer extra touches like welcome gifts.