Outstanding guest service is the defining feature of every 5-star hotel in Mount Olive. From the minute you step through the door, staff ensure your every need is met, whether answering room service calls 24/7 or providing in-room massages. Additionally, hotels must feature upscale conveniences to meet the standard for a 5-star rating. These can include luxury bathrobes, spa facilities, swimming pools, fine dining restaurants and knowledgeable concierge.