In Oak Hill, a hotel needs to offer a certain amount of high-end amenities to be rated 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their guest-focused standard of service. You can look forward to things like nightly turn-down services, in-room massages and concierge services. Some may also offer thoughtful touches such as a welcome gift.