Outstanding guest service characterises every 5-star hotel in Oxford. From the instant you arrive, staff attend to your every need, whether arranging customised tours or providing a nightly turn-down service. Plus, hotels have to feature top-rate conveniences to meet the standard for a 5-star rating. These can include luxury baths, spas or saunas, swimming pools, gastronomic kitchens and knowledgeable concierge.