In Pagoh, a hotel is required to offer a specific number of high-end conveniences to earn 5 stars. These may include on-site gyms, gourmet restaurants, saunas and spas, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can look forward to things like nightly turn-down services, in-room massages and concierge services. Some may also offer thoughtful touches such as welcome gifts.