In Piedmont, a hotel is required to offer a specific number of upscale amenities to earn a 5-star rating. These can include on-site gyms, saunas and spas, gourmet restaurants, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their extraordinary standard of service. You can look forward to things like concierge services, nightly turn-down services and in-room massage. Some may even offer extra touches such as welcome gifts.