In Pierce, a hotel must provide a specific number of high-end amenities to earn a 5-star rating. These may include on-site gyms, spas and saunas, gourmet restaurants, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their outstanding service. You can look forward to things like in-room massages, nightly turn-down services and concierge services. Some may also offer special touches like a welcome gift.