Outstanding guest service is the defining feature of every 5-star hotel in Qulin. From the instant you arrive, staff attend to your every whim, whether recommending activities and tours or providing a turn-down service. What's more, hotels must offer upscale amenities to qualify for a 5-star rating. These can include luxury bathrooms, an on-site spa, pools, gourmet kitchens and knowledgeable concierge.