In Reitz, a hotel is required to offer a specific number of top-notch amenities to earn a 5-star rating. These may include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can look forward to things like nightly turn-down services, concierge services and in-room massages. Some may also offer extra touches like welcome gifts.