Impeccable guest service is the hallmark of every 5-star hotel in Saint John. From the instant you arrive, staff attend to your every whim, whether recommending activities and tours or providing a turn-down service. On top of that, hotels must offer top-rate conveniences to be considered for a 5-star rating. These can include luxury bath products, a wellness centre, pools, gastronomic kitchens and knowledgeable concierge.