Outstanding guest service is the foundation of every 5-star hotel in Sanford. From the minute you step through the door, staff cater to your every need, whether answering room service calls 24/7 or providing in-room beauty treatments. In addition, hotels have to feature top-rate conveniences to be considered for a 5-star rating. These can include luxury bath products, an on-site spa, pools, gourmet kitchens and knowledgeable concierge.