In Shutesbury, a hotel must provide a specific level of high-end amenities to earn a 5-star rating. These can include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their superior standard of service. You'll enjoy things like concierge services, nightly turn-down services and in-room massage. Some may also offer special touches such as a welcome gift.