In Stony River, a hotel is required to offer a specific number of upscale features to be rated 5 stars. These can include on-site gyms, saunas and spas, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional standard of service. You can expect things like concierge services, in-room massages and nightly turn-down services. Some may even offer additional touches like welcome gifts.