Outstanding guest service is the defining feature of every 5-star hotel in Stonyford. From the second you arrive, staff attend to your every whim, whether arranging customised tours or providing in-room beauty treatments. In addition, hotels must feature upscale conveniences to be considered for a 5-star rating. These can include luxury bath products, on-site spa facilities, pools, fine dining kitchens and knowledgeable concierge.