Outstanding guest service is the hallmark of every 5-star hotel in Tonmo-ri. From the moment you arrive, staff are at your beck and call, whether recommending activities and tours or providing a turn-down service. In addition, hotels have to feature superior amenities to be considered for a 5-star rating. These can include luxury bathrooms, on-site spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.