In Vera, a hotel must offer a specific number of top-notch amenities to be designated 5 stars. These may include on-site gyms, gourmet restaurants, saunas and spas, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional service. You can look forward to things like concierge services, nightly turn-down services and in-room massage. Some may even offer special touches such as a welcome gift.