Flawless guest service is integral to every 5-star hotel in Villa Ridge. From the moment you enter the lobby, staff ensure your every need is met, whether arranging customised tours or providing in-room massages. Plus, hotels must feature top-rate conveniences to qualify for a 5-star rating. These can include luxury bathrooms, on-site spa facilities, swimming pools, gourmet kitchens and knowledgeable concierge.