Promenade Hotel Bintulu

3.5 star property

Choose dates to view prices

Dry cleaning/laundry services, a bar and a business centre are just a few of the amenities provided at Promenade Hotel Bintulu. The on-site Fusion cuisine restaurant, Peppers Cafe, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is Rp999.167
Rp1.223.544 total
includes taxes & fees
31 May - 1 Jun
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About this property

Promenade Hotel Bintulu

  • Hotel in the business district
  • Dry cleaning/laundry services, a bar and a business centre are just a few of the amenities provided at Promenade Hotel Bintulu. The on-site Fusion cuisine restaurant, Peppers Cafe, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • Motorhome/coach/lorry parking, a round-trip airport shuttle (surcharge) and wedding services
    • A lift, free newspapers and luggage storage
  • Room features
  • All 183 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
  • Other amenities include:
    • Bathrooms with showers and bidets
    • 32-inch LCD TVs with digital channels
    • Electric kettles, daily housekeeping and desks

Similar properties

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MYR 60.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 50 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 50 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: MYR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Promenade Hotel Bintulu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Promenade Hotel Bintulu?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Promenade Hotel Bintulu on 31 May 2026 start from Rp999.167, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Promenade Hotel Bintulu?

Self-parking is free at this property.

What time is check-in at Promenade Hotel Bintulu?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Promenade Hotel Bintulu?

Checkout is at noon.

Does Promenade Hotel Bintulu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9 AM-6 PM at scheduled times. A fee of MYR 50 per vehicle applies.

Where is Promenade Hotel Bintulu located?

Located in the heart of Bintulu, this hotel is within a 15-minute walk of Assyakirin Commerce Square and Wisma Bintulu. Taman Tumbina Bintulu and Tanjung Batu Beach are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 70 out of 163 reviews
Rating 8 - Good. 67 out of 163 reviews
Rating 6 - Okay. 20 out of 163 reviews
Rating 4 - Poor. 5 out of 163 reviews
Rating 2 - Terrible. 1 out of 163 reviews

Reviews

Verified

10/10 Excellent

khairolnizam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

khairolnizam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

khairolnizam

Liked: Cleanliness, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

khairolnizam

Liked: Cleanliness, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big enough and bed is quite comfortable. Cleaned and a lot of amneties are provided such as shaver, lotion and conditioners. One thing bad about the property is parking is insufficient
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

khairolnizam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, next to supermarket, a lot of parking space and good breakfast. Near to a lot if eateries.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is acceptable except for the buffet breakfast ( poor) and the location ( traffic congestion and loud noise).
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Eulogius Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Mohd safwan zaki

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & nice

Clean & comfortable hotel room.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Law

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast very good

Good!!!
Stayed 7 nights in Apr 2021
Verified

6/10 Okay

Verified traveller

Decent stay. Aircon temperature control was not working, hard time getting a good sleep.
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Amery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very clean and non smoking ๐Ÿšญ hotel. I like it. But the window looking out from the room have to be clean.
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Chong Siew

Executive suite rooms are big. Air conditioning was too cold and not adjustable
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Law

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Air cond

Air cond not so cold
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

hideaki

Liked: Cleanliness, staff & service, amenities
ๅฎขๅฎคใฏๆธ…ๆฝ”ใงใ€ใ‚นใ‚ฟใƒƒใƒ•ใŒ่ฆชๅˆ‡ใงใ—ใŸใ€‚
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

WOO SUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์•„์ฃผ ํŽธ์•ˆํ•˜๊ณ  ์ข‹์•˜์–ด์š”
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์กฐ์‹์ด ์•„์ฃผ ๋ง›์žˆ์—ˆ๊ณ , ์ˆ™์†Œ๋„ ๊น”๋”ํ•˜๊ณ  ํŽธ์•ˆํ–ˆ์Šต๋‹ˆ๋‹ค.
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Decent Place

Overall ok, but the air conditioner setting does not work. Had to turn off the air conditioner to make the room less cold.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and nice but the only thing that i dont like is the carpet which can be quite dusty and dirty causing me to have difficulty in breathing. Other than this, everything is good and nice
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Good place for vacation. Walking distance to cafe and shopping.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service. Very clean room. Despite COVID crisis no measures to cut corners. Keep it up.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Min Poh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Ambience

Awesome breakfast
Stayed 1 night in Mar 2020