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Ulasan untuk Hampton Suites Birmingham Hoover

2.5 out of 5
Hampton Suites Birmingham Hoover
4520 Galleria Blvd, Hoover, Birmingham, AL

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 337 dari 549 ulasan" "
Penilaian 8 - Bagus. 136 dari 549 ulasan" "
Penilaian 6 - Cukup Baik. 38 dari 549 ulasan" "
Penilaian 4 - Buruk. 17 dari 549 ulasan" "
Penilaian 2 - Sangat Buruk. 21 dari 549 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Sharonda

Traveler bisnis
Disukai: Kondisi & fasilitas properti
Satisfied
Menginap 1 malam pada bulan April 2024
Tanggapan dari Team Hampton pada tanggal 28 Apr 2024
Thank you for staying with us. We look forward to your next stay with us.

2/10 Sangat Buruk

Gary

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
overbooked rooms for the weekend and tried to get us to sleep on a sofa
Menginap 2 malam pada bulan April 2024
Tanggapan dari Team Hampton pada tanggal 14 Apr 2024
Thank you for taking the time to review the hotel. Your feedback helps us improve and provide for a better stay. We will be reviewing your comments to identify areas for improvement.

4/10 Buruk

Thomas

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed the location and property as whole. Unfortunately, room wasn't ready for a 30-min ahead of check-in time and wasn't ready until 4:10pm... 10-mins after check-in time. 6-days after using my debt/credit card for "incidentals"... my card was fraudulently charged $1100 in excess so had to cancel card and dispute charges. I hope this hasn't happened to anyone else.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Team Hampton pada tanggal 9 Apr 2024
Thank you for taking the time to review the hotel. Your feedback helps us improve and provide for a better stay. We will be reviewing your comments to identify areas for improvement.

10/10 Sangat Bagus

Lauren A

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
😃
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Team Hampton pada tanggal 1 Apr 2024
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Angela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Team Hampton pada tanggal 27 Mar 2024
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Hector

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best sleep ever
Very nice , quite and spacious room
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Team Hampton pada tanggal 24 Feb 2024
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Matthew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Will stay here again.
Friendly service, great breakfast included. Only issue was that the room was cold when we arrived and it took about 3 hrs for it to warm up.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Team Hampton pada tanggal 24 Feb 2024
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Cheryl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very clean. The staff was friendly and breakfast was very good with lots of choices.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Team hampton pada tanggal 6 Jan 2024
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Joseph

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Team Hampton pada tanggal 24 Feb 2024
Thank you for staying with us. We look forward to your next stay with us.

8/10 Bagus

William

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Team hampton pada tanggal 1 Jan 2024
Thank you for staying with us. We look forward to your next stay with us.

2/10 Sangat Buruk

Jessica

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
I get here to check in and the front desk worker of 2 yrs say to me your card is declining, I say how?? If I haven't given you the card, its different from the card I used to book.(never assume, always ask if the person is using the same card to pay as they used to book.) She say ok the system is ready for you to pay. I tap to pay and she say oh i accidentally hit cancel, we just got a new system, my apologies. I say let me check my account and I show her the amount is pending and she need to process and dont charge the card again. She called her manager Liz and they were convinced they walked thru the process and I will not be charged a second time. Well I was charged a second time , I called the bank they stated they see the charges and stated the business/ hotel need to release one of the charges. The hotel staff and manager blamed the bank and stated they only see one charge, the other disappeared.They also stated that the solution would be for me to check out the hotel for the charges to clear, but I couldn't actually stay in the hotel after they processed me out!!! And go where? Im from out of town! The staff member stated she was the only employee working front desk and its hard because when things go wrong others have to wait. Yes there was a line of people that had issues and others that needed to be checked in. Oh and I had to be moved due to my first room tv didn't work, but as soon as she moved me she checked someone in that exact room. Last time booking here!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Team Hampton pada tanggal 31 Des 2023
We are sorry to see the low rating of your recent stay with us but we'd like to learn more about it. Please call our general manager at your convenience. Your comments are very important to us.

4/10 Buruk

Shaik

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
N/A
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Team Hampton pada tanggal 27 Des 2023
We are sorry to see the low rating of your recent stay with us but we'd like to learn more about it. Please call our general manager at your convenience. Your comments are very important to us.

10/10 Sangat Bagus

Sarah

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hotel team pada tanggal 24 Des 2023
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Tara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel tean pada tanggal 24 Des 2023
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Team Hampton pada tanggal 13 Des 2023
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Caren

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Should Have Booked Here First
They were Kid Friendly helpful our room was very clean and Sanitary you noticed and smelled that upon arrival very nice hotel and it wasn’t expensive
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Team Hampton pada tanggal 12 Des 2023
Thank you for staying with us. We look forward to your next stay with us.

8/10 Bagus

John

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari team hampton pada tanggal 5 Des 2023
Thank you for staying with us. We look forward to your next stay with us.

8/10 Bagus

Brian, El Dorado

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not bad operation and value for money
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Team Hampton pada tanggal 5 Des 2023
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Means

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent place, shops across the street, easy parking, safe.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Team Hampton pada tanggal 30 Nov 2023
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Robert

Menginap 2 malam pada bulan November 2023
Tanggapan dari Hotel team pada tanggal 24 Des 2023
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Joseph

Bepergian dalam rombongan
Disukai: Fasilitas
Very good service
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel team pada tanggal 19 Nov 2023
Thank you for staying with us. We look forward to your next stay with us.

6/10 Cukup Baik

Kenneth

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Above average
Short staffed. Had to wait for associate to check in. Room is large, bed is comfortable. Shower head worked only to a trickle and A/C made horrible noise when compressor kicked in to cool down room. Breakfast are/sitting area is large and breakfast is typical continental style. One plus is ease of access to restaurants and shopping with red light to help with traffic.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Hotel Team pada tanggal 15 Nov 2023
Thank you for taking the time to review the hotel. Your feedback helps us improve and provide for a better stay. Please call us to share your comments, we surely would appreciate the opportunity to hear more about your stay.

10/10 Sangat Bagus

Michele

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
1st visit to Hoover
The hotel was very clean and the staff was amazing. They allowed us to check in our luggage early so we could attend a football game and not have to leave in our car. I would stay here again!!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Team Hampton pada tanggal 10 Nov 2023
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Dona

Menginap 1 malam pada bulan November 2023
Tanggapan dari Team Hampton pada tanggal 27 Nov 2023
Thank you for staying with us. We look forward to your next stay with us.

8/10 Bagus

James or Christine, Hinsdale

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
All good
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Hotel tean pada tanggal 31 Okt 2023
Thank you for staying with us. We look forward to your next stay with us.

8/10 Bagus

Jose

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Team Hampton pada tanggal 17 Okt 2023
Thank you for staying with us. We look forward to your next stay with us.

6/10 Cukup Baik

Missie

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Okay
The staff was nice. Hotel needs to be updated
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Team Hampton pada tanggal 15 Okt 2023
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Felecia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Hotel team pada tanggal 30 Sep 2023
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Neelam

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Hina patel pada tanggal 28 Agu 2023
Thank you for staying with us. We look forward to your next stay with us.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Team Hampton pada tanggal 14 Agu 2023
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Karen

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Hotel team pada tanggal 15 Okt 2023
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Mike

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice place
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Team Hampton pada tanggal 14 Agu 2023
Thank you for staying with us. We look forward to your next stay with us.

2/10 Sangat Buruk

STEVE

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas
Staff very rude
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Team Hampton pada tanggal 3 Agu 2023
Thank you for taking the time to review the hotel. Your feedback helps us improve and provide for a better stay. Please call us to share your comments, we surely would appreciate the opportunity to hear more about your stay.

4/10 Buruk

Chris

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Team Hampton pada tanggal 30 Jul 2023
Thank you for taking the time to review the hotel. Your feedback helps us improve and provide for a better stay. Please call us to share your comments, we surely would appreciate the opportunity to hear more about your stay.

10/10 Sangat Bagus

reginald

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hoover
Clean room and nice staff
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Team Hampton pada tanggal 13 Jul 2023
Thank you for staying with us. We look forward to your next stay with us.

8/10 Bagus

Quinnisha

Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Team Hampton pada tanggal 30 Jul 2023
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Quinnisha

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Team Hampton pada tanggal 30 Jul 2023
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

TERRY

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The rooms were amazingly clean and we had a suite. Extremely nice, lotion, body wash, shampoo, and conditioner were provided. We enjoyed a very nice breakfast also. Waffles, with every topping imaginable, biscuits, sausage, eggs, gravy, cereal, yogurt, danishes, and muffins. Everything tasted so good.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Team Hampton pada tanggal 22 Jun 2023
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Louis

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Team Hampton pada tanggal 13 Jul 2023
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

JAMES DWIGHT

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Team Hampton pada tanggal 17 Jun 2023
Thank you for staying with us. We look forward to your next stay with us.

10/10 Sangat Bagus

Douglas, Carencro

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Hotel team pada tanggal 4 Jul 2023
Thank you for staying with us. We look forward to your next stay with us.

2/10 Sangat Buruk

Rachel

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Team Hampton pada tanggal 12 Jun 2023
I'm sorry we could not provide better service during your stay with us. Please call us at your convenience to discuss your stay

10/10 Sangat Bagus

Karen

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Team Hampton pada tanggal 4 Jun 2023
Thank you for staying with us. We look forward to your next stay with us!

6/10 Cukup Baik

Devin

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Lady at desk at check in clearly didn’t know what she was doing. Gave us room keys on one floor that didn’t work. Then went back downstairs only to get the keys to a completely different room in a different floor. And she acted like it was our fault. Overall hotel was fine but clearly she needs more training or different job.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Team Hampton pada tanggal 2 Jun 2023
Thank you for your feedback. We take lapse in service very seriously and will be making efforts to restrain and improve our team member knowledge so that the guest experience can be improved.

10/10 Sangat Bagus

Alicia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Thank you for a great stay!
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Team Hampton pada tanggal 29 Mei 2023
Thank you for staying with us. See you next time.

10/10 Sangat Bagus

Jeremy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Everything was great
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Team Hampton pada tanggal 27 Mei 2023
Thank you for staying with us. We look forward to your next stay with us

6/10 Cukup Baik

Margaret

Bepergian bersama keluarga
Disukai: Staf & layanan
The room was clean enough but seemed old and kinda musty, if that makes sense? The room was huge which was nice. Staff was very friendly. The beds were soooooo uncomfortable that we woke up sore. The hotel just needs to be updated.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Hina Patel pada tanggal 24 Mei 2023
Thank you for your review. We take guest comments very seriously and will be looking into your comments for immediate improvements. Thank you for staying with us.

10/10 Sangat Bagus

Arazais

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Looks and feels clean and comfortable. Only thing I wish they had is room service.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Hotel Team pada tanggal 14 Mei 2023
Thank you for staying with us and we look forward to your next stay with us!

2/10 Sangat Buruk

Jennifer

Menginap 1 malam pada bulan April 2023
Tanggapan dari Hotel team pada tanggal 14 Mei 2023
Thank you for staying with us.

10/10 Sangat Bagus

Beajai

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
location
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Hotel team pada tanggal 1 Mei 2023
Thank you for staying with us. We look forward to your next stay with us.