"My drive was delayed so I didn't arrive until almost 11 pm. I got to my room; there was trash all over the coffee area and the bed wasn't made. I went back downstairs with my luggage and they gave me a different room.
I booked the room at least a day in advance and I arrived late; I cannot imagine why the room was not ready.
I woke up in pitch dark to a siren blaring. As it continued to blare, getting louder and louder, I realized it was an alarm clock. I thought it was my phone alarm, which I had set, but I did not understand why it was pitch dark since I had set my own alarm for 7:30. I got up and found it was the alarm clock in the room going off at 6 am. I didn't know how to shut it off vs. snooze it so I followed the cord till I found the plug and yanked it out of the wall."