Dear Melisa,Thank you for your comment,We are really happy to read that you felt at ease with us.We are also very happy to hear that we did a good job from your point of view and we thank you very much for your positive feedback.We look forward to your visit to any of our facilities in the near future.Yours faithfully,Hotel Riu KaramboaOnline Reputation Manager

Dear Lisa,Thank you for the time you have taken to write us about your experience in our hotel.We are disappointed to hear that we did not manage to fully live up to your expectations as we place great importance on providing all of our guests with a wonderful experience.You may rest assured that your comments will be forwarded to the corresponding department for an adequate follow-up and future improvement as we sincerely hope that you would still consider visiting one of our Worldwide destinations soon so that we have the chance to give you the stay you were hoping for. With our best wishes we remain,Hotel Riu KaramboaOnline Reputation Manager

Dear Antonieta,It is very rewarding to read that your experience was a good one.And we are very thankful for your positive remarks, it is appreciated, since our team do their best to make every guest’s stay memorable. Thank you very much on behalf of our staff, Antonieta.We really look forward to welcoming you again soon!Warmest wishes,Hotel Riu KaramboaOnline Reputation Manager

Dear Tod,We will pass on your fantastic ratings to our lovely staff.We are grateful to you for having chosen our hotel, it is wonderful to learn you had a nice holiday.Looking forward to welcoming you again soon, Tod.Kindest wishes!Hotel Riu KaramboaOnline Reputation Manager

Dear Martina,Thank you for your words, they are very stimulating and show us that we are working in the right direction.We sincerely hope that you will visit us again soon at one of our facilities and that you will enjoy a stay that will be as good or better than the one you have just experienced.Yours faithfully,Hotel Riu KaramboaOnline Reputation Manager