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"Location was brilliant to the market square. Didn’t mind the noise of the cafe at all, apart from them emptying their bottle banks late at night. Not great for people with disabilities or people who find steps difficult to climb up or down, as there is only a lift to certain rooms. If you book breakfast to be included you have to again walk down and back up. Flight and a half of stairs. Breakfast was lovely, with lots of cheeses, bread and hot items too. There needs to be another toaster and coffee machine to keep up with the demand, but overall very nice layout and choices."

"Well situated, everything spotlessly clean and really well maintained, staff very helpful. "

"The rooms was quirky because of all the red brick. Used to be apartments before it was made into what it is now. There was no lunch or dinner service in the “à la carte” restaurant and hasn’t been for more than two years. There was that amount of dust in the breakfast room on the floor and other surfaces and the fire extinguisher which was rather worrying as it told me it’s probably out of date. The floors never get mopped or even hoovered. So wear something on your feet in your room at all times or you’ll have black feet. Floors in the corridor looked clean though. The water has a funky smell,like drains. The showerhead stank,not that you could shower with it unless you hand held it sat on the seat of the bath. Black stuff came out of the jets of the bath. At nighttime the pipework would gurgle as if blocked and backed up. Again a worry about other fire extinguishers on another level and the filters need changed in the aircon as it left a not too nice a smell in the room when it was on. The double bed has two single duvets. The maid tidied the bed but never changed anything and would wash up your coffee cup from that morning and changed the towels which are not that soft but serviced by an outside company,so not the hotels fault. The stay was lovely in the region and the hotel is perfectly positioned for the old town square. Breakfast is rather limited unless you like eggs done about 4 different ways,but not boiled and the fresh orange is amazing. Most staff 100%"

"Great location for the old town "

"Excellent stay at Amber Design Residence. Staff were really friendly from check in onwards and the whole place felt very clean and well looked after. Room was spacious, bed was comfortable and the shower was genuinely very good which is always a big plus for me! Great location as well. Would definitely stay again when back in Krakow."

"Friendly staff, acomadating no issiues and great location "

"The breakfast selection and staff were excellent . A good choice of items covering every nationality ."

"Breakfast was poor in so many ways, ground floor toilets was dirty as someone had toileted on the seat and also others were dirty. Twin beds were too close together On the positive it was a good location for the market square and castle, reception were really helpful from check in to,check out and in between, they were all friendly and professional and treated us like individuals rather than just another guest."

"Great location in the old town! Beautifully decorated, extremely clean apartment. It was good to have a little kitchenette and a very quiet environment, facing a courtyard. Note that the address you first come to is where you pick up your keys and not where you are staying. That confused me a bit, as I was bringing many suitcases from the train station. But once I understood that the apartment was wonderful and worked perfectly for me. "