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Reviews of The Inglenook

3 out of 5
The Inglenook
253-255 Pagham Rd, Bognor Regis, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 69 reviews" "
Rating 8 - Good. 21 out of 69 reviews" "
Rating 6 - Okay. 5 out of 69 reviews" "
Rating 4 - Poor. 1 out of 69 reviews" "
Rating 2 - Terrible. 2 out of 69 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old pub with friendly staff and very nice vegetarian breakfast
Stayed 1 night in Mar 2024

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Reception on 26 Feb 2024
Thank you for reviewing your stay with us and we look forward to welcoming you back in the future.Kinds Regards.

10/10 Excellent

JAMES, Upper Kedron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at this hotel. As per my last review - brilliant. The people and the ambience make it. There will be a third stay later this year hopefully. Thanks
Stayed 1 night in Jan 2024
Response from Reception on 26 Feb 2024
Thank you for your kind review and so happy your second stay with us was just as "brilliant". We look forward to seeing you later in the year.Kind Regards.

10/10 Excellent

JAMES, Upper Kedron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Comfortable bed. Wonderful food - generous portions. Breakfast was lovely. Good selection of beers. Two roaring fireplaces which make the cold winder night even more inviting for a warming drink. Will stay again.
Stayed 1 night in Jan 2024
Response from Reception on 26 Feb 2024
So lovely to hear your stay with us was perfect and we very much hope to welcome you back to the Inglenook in the future. Kind Regards.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Delightful well placed hotel
Delightful old fashioned hotel very well situated for amazing Pagham Harbour RSPB and Chichester. Spotless bedroom and ensuite. Cooked breakfast good but we missed muesli fruit and yogurt which were not provided. All staff lovely and could not be more helpful
Stayed 2 nights in Jan 2024
Response from Reception on 26 Feb 2024
Thank you for taking the time to review your stay with us. We are so pleased you had a wonderful stay. We apologise a few breakfast items were missing and will mention this to our breakfast chef. Kind Regards.

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend
Stayed 2 nights in Jan 2024
Response from Reception on 26 Feb 2024
Thank you for such positive feedback from you stay with us last month. So pleased it met all your expectations and you had such a great weekend. We hope to welcome you back in the future.Kind Regards.

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely older cosy place. Felt clean and friendly.
Stayed 1 night in Dec 2023
Response from Reception on 1 Jan 2024
Wonderful comments for which we thank you!Kind regards,

8/10 Good

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reception on 1 Jan 2024
Thank you for taking the time to review us and we hope to see you again.Kind regards,

8/10 Good

Ivor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it because it is not the usual pale grey, clinical style of so many hotels, it has character, clean and comfortable with sensational breakfast and dinner.
Stayed 1 night in Nov 2023
Response from Reception on 23 Dec 2023
Thank you for your kind words. We are very happy to hear that you like the character of the hotel and enjoyed hotel's breakfast and dinner.We are looking forward to welcoming you again!

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ground floor room was excellent and we were able to park in the disabled parking space. The only adverse comment was that it cold in the dining area.
Stayed 1 night in Nov 2023
Response from Reception on 23 Dec 2023
Thank you for your nice feedback. We are sorry to hear that you found hotel's dining room cold. As the hotel is very old building it can be a bit cold in the winter. Please ask member of staff for a different table next time you visit.

10/10 Excellent

Jannette

Stayed 1 night in Nov 2023
Response from Reception on 1 Jan 2024
We hope to welcome you back again if your are ever in the area.Kind regards,

8/10 Good

Natasha

Stayed 1 night in Nov 2023
Response from Reception on 1 Jan 2024
Thank you for the lovely score and we look forward to welcoming you again.Kind regards,

8/10 Good

Mick

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was tidy and clean, breakfast was very good.
Stayed 3 nights in Nov 2023
Response from Reception on 23 Dec 2023
Thank you for you lovely feedback. We hope you stay with us again.

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent but rooms in need of redecoration
Stayed 2 nights in Nov 2023
Response from Reception on 23 Dec 2023
Thank you for your nice feedback. We are glad you very happy with our staff during your stay. We will try to do our best to improve your room experience next time you come to visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay, loved the features, old beams and decor. The food was excellent too! Will certainly be back , thank you 👍
Stayed 1 night in Nov 2023
Response from Reception on 23 Dec 2023
Thank you for your lovely feedback. We are looking forward to welcoming you again!

6/10 Okay

Dilwyn

Business traveller
Liked: Cleanliness, staff & service
A charming period style hotel that functions very nicely with some excellent staff. Coupled with an excellent food offering. Hotel is just in need of some updates and TLC. I know this is not an easy task in our uncertain economic climate. In a nut shell not a perfect but an enjoyable stay for business.
Stayed 2 nights in Nov 2023
Response from Reception on 23 Dec 2023
Thank you for your honest feedback and we are glad to hear that you found our staff and food excellent. We are looking forward to welcoming you again!

10/10 Excellent

GEOFFREY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and staff very friendly. Large breakfast portion. Very clean and tidy with a nice relaxing atmosphere
Stayed 1 night in Nov 2023
Response from Hotel Reception on 4 Nov 2023
Thank you for your review. We are happy to hear that you enjoyed your stay with us and found our staff very friendly. We will love to welcome you back soon.

10/10 Excellent

m

Stayed 1 night in Oct 2023
Response from Hotel Reception on 4 Nov 2023
Thank you for your 10 of 10 review.

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sussex trip
Very friendly welcome. Excellent breakfast with v good service.
Stayed 1 night in Oct 2023
Response from Hotel Reception on 4 Nov 2023
Thank you for your kind feedback and we are glad you enjoyed your breakfast. Hopefully we will welcome you again soon.

10/10 Excellent

Thejana

Liked: Cleanliness, staff & service, property conditions & facilities
The Old british architecture and furniture with good comforts for prize
Stayed 1 night in Oct 2023
Response from Hotel Reception on 4 Nov 2023
We are very pleased to hear that you had a good stay with us and found our hotel comfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good.
Excellent food. Decent price. Caring staff.
Stayed 1 night in Oct 2023
Response from Hotel Reception on 4 Nov 2023
Thank you for your kind words. We are glad that you were happy with our service.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, friendly staff, good choice at breakfast!
Stayed 1 night in Oct 2023
Response from Hotel Reception on 4 Nov 2023
Thank you for your lovely feedback and we are glad you enjoyed your stay and had a good breakfast.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Another great stay, thank you, see you again, Adrian
Stayed 2 nights in Oct 2023
Response from Hotel Reception on 4 Nov 2023
Dear Adrian,thank you for your positive feedback and we are looking forward to seeing you again soon!

8/10 Good

Brian

Liked: comfy beds room 10 2chairs in bedroom Reception staff Disliked: cold dining/breakfast room 1st 3 days Poor selection of ‘continental style’ breakfast.
Stayed 3 nights in Oct 2023
Response from Hotel Reception on 4 Nov 2023
Thank you for your feedback and we are glad you enjoyed hotel's comfy beds and found reception staff friendly.We are sorry to hear that you found our dining room cold and breakfast wasn't what you expected. We will make sure that your next experience in our hotel will be more enjoyable.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, friendly and helpful staff, nice pub. Parking was great.
Stayed 1 night in Oct 2023
Response from Hotel Reception on 4 Nov 2023
Thank you for your lovely feedback and we are glad to hear that you enjoyed your breakfast and found our staff friendly and helpful. Hopefully we will be welcoming you at our hotel again soon.

6/10 Okay

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real shame
Very noisy room behind reception. Inconsiderate staff making unacceptable noise locking up at night and again in the morning when reception opened. Not stop extractor fan
Stayed 1 night in Oct 2023
Response from Hotel Reception on 4 Nov 2023
Dear Adrian, thank you for your review. On behalf of our entire team, I would like to apologize for not exceeding your expectations and we are very sorry that you had found our staff noisy. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience.

2/10 Terrible

Kevin

Disliked: Property conditions & facilities
Thia is the second time that i have stayed here. Disturbed most of the night due to the loud noise of other residents. In the morning i told the receptionist who didnt seem that bothered.
Stayed 1 night in Oct 2023
Response from Rachel - Reception Manager on 8 Oct 2023
Thank you for taking the time to write this review and we are sorry to hear you did not enjoy your time with us - I have spoken to the Receptionist on duty the day you checked out and she advised that the review had already been written when she came on duty at 8am therefore we are slightly perplexed re the comment "In the morning I told the receptionist who didnt seem bothered " Every one of our Reception staff are all professional and would have dealt with your complaint in an appropriate way. We hope you find somewhere more suitable in the future.Kind regards,

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Another great stay. Very friendly staff, easily accessible for both Bognor Regis and Chichester. Comfortable room. The best breakfast ever, ‘Fried bread’ outstanding again! Many thanks for making our stay so pleasant.
Stayed 1 night in Sep 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely characteristic hotel, good location, friendly staff and reasonably priced.
Stayed 1 night in Sep 2023

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location to an event I attended
Stayed 1 night in Sep 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel was lovely; we had a ground floor bedroom behind reception and it was delightful, the bed was very comfortable and the shower and towels were amazing - it was an over the bath shower, not a walk in but it is what we expected in a building of the period. We hadn’t planned on eating in the hotel but our plans changed and we were really pleased we did; the menu was good with plenty of choice, including an excellent vegan and vegetarian selection- the food was delicious, as was the large selection of craft beers. The breakfast in the morning was as good as I have had anywhere; we would not hesitate to stay again if we were in the area.
Stayed 1 night in Sep 2023
Response from Reception on 21 Sep 2023
We are so glad you enjoyed your stay with us and for leaving us such a lovely review. Please do come and stay with us again.Thank youReception

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, great food, highly recommended
Really helpful staff. Food choices and quality really good, tasty and different. Very welcoming and comfortable accommodation. Easily accessible and good parking. Thank you for making our stay such a nice experience.
Stayed 2 nights in Sep 2023
Response from Reception on 21 Sep 2023
We are glad you felt welcome at The Inglenook and enjoyed our food. Thank you for your great review, perhaps you could come back in the winter and cosy up beside the open fires.Kind regardsReception

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little pub restaurant with rooms. Lovely beer and food. Decor a little tired. Staff are so pleasant you don't notice the negatives. Would stay there again.
Stayed 1 night in Sep 2023
Response from Reception on 21 Sep 2023
Thank you for your kind review, we are glad you enjoyed the beer and food. Look forward to welcoming you again.Kind regards.

6/10 Okay

Ken

Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

JOHN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Miss S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable stay at the Inglenook
it was really nice. friendly and comfortable- the breakfast was lovely and the garden area so pretty. The bar was also good. We had dinner on the Saturday eve and the food was excellent. We stayed in the travellers double room and was great but smallish for us as we like to spread out so it's fine as we went for the cheaper deal so next time we will try out the bigger rooms which are upstairs I believe Definitley would stay there again -loved it (:
Stayed 2 nights in Sep 2023

10/10 Excellent

Christine Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Absolutely excellent in every respect. Lovely venue and gardens, wo derful food, gorgeous room and super comfortable bed. The staff are amazing. Nothing was too much trouble and so so friendly.
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Fantastic place to stay very clean room and bathroom. Only thing very chintzy inside. Needs updating. Breakfast was delicious
Stayed 1 night in Aug 2023

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky ,different ,fabulous, breakfast superb
The hotel room was quirky and unique . It was lovely Breakfast was superb Would definitely recommend
Stayed 1 night in Aug 2023
Response from Reception on 31 Aug 2023
Thank you so much for your kind review, glad you enjoyed your stay. I will also pass your comments to our Breakfast Chef as he will be pleased.

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with a cracking pub. Only gripe was we had to wait 45mins for our breakfast but once it arrived all was forgiven as it was sooo nice.
Stayed 1 night in Aug 2023
Response from Reception on 31 Aug 2023
Thank you for leaving us a review, I'm glad you enjoyed your stay with us and apologise for the wait for breakfast. Breakfast is cooked to order so there can be a delay especially on busy mornings but thank you for your patience.

10/10 Excellent

Magdalena

Stayed 1 night in Aug 2023
Response from Reception on 30 Aug 2023
Thank you for your great review, we are glad you enjoyed your stay with us and look forward to seeing you again.

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We were welcomed and staff were lovely and attentive. We had dinner and lunch and all was very tasty and well presented
Stayed 1 night in Aug 2023
Response from Reception on 30 Aug 2023
Thank you so much for your review, we are glad you enjoyed your stay and meals. I will pass your kind words over to the other staff members.

2/10 Terrible

Hannah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, damaged and smelly
Avoid avoid avoid. Please see photos. Instant musty/damp smell on arrival so much so the first thing i did was walk back out to the local shop and brought an airfreshener that i left behind for future unknowing guests. Window didnt close fully Damaged taps Fixtures with missing lights Both bed frames terribly damaged Heavy soiling/stains on nearly all the chairs Thick dust on surfaces/remote Bath dirty Light broken I have attached pictures for evidence. Dont make the same mistake i did. The lovely outside disguises the terrible indoor conditions. I will never stay here again
Stayed 2 nights in Aug 2023
Response from Reception on 31 Aug 2023
Oh dear, we apologise that you did not enjoy your stay with us. We have looked at the issues with this room and we will be replacing the bed and chairs and decorating in due course.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Reception on 30 Aug 2023
Lovely to hear that you enjoyed your stay with us and thank you for giving us such a high rating. Please do come and stay with us again.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
Stayed 1 night in Aug 2023
Response from Reception on 30 Aug 2023
Thank you for posting your review, we are glad you enjoyed your stay with us.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Reception on 30 Aug 2023
Thank you for taking the time to review the hotel, we are happy you enjoyed your stay with us.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Reception on 30 Aug 2023
Thank you for your great rating, we are glad you enjoyed your stay and hope you can come again.

8/10 Good

June

Travelled with partner
Liked: Amenities
Nice hotel very friendly
Stayed 7 nights in Jul 2023
Response from Reception on 31 Aug 2023
Thank you for review.

10/10 Excellent

Andy

Stayed 1 night in Jul 2023
Response from Reception on 30 Aug 2023
Thanks so much for your rating, glad you enjoyed your stay.