Near Andino Shopping Center, Casa Dann Carlton Hotel & Spa provides free full breakfast, shopping on-site and a coffee shop/cafe. Treat yourself to a massage, a body scrub or a body treatment at Elixia Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from May 4 2026 to May 4 2026 (dates subject to change):
Swimming pool
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 36 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 24 per vehicle (one-way, maximum occupancy 3)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 36 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool or hot tub
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Frequently asked questions
Does Casa Dann Carlton Hotel & Spa have a pool?
Yes, this property has an indoor pool. Pool access is from 9:00 AM to 6:00 PM.
The swimming pool will be unavailable from May 4 2026 until May 4 2026 (dates subject to change).
How much does it cost to stay at Casa Dann Carlton Hotel & Spa?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Casa Dann Carlton Hotel & Spa on 23 May 2026 start from Rp1.742.450, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Casa Dann Carlton Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Casa Dann Carlton Hotel & Spa?
Self-parking is free at this property.
What time is check-in at Casa Dann Carlton Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Casa Dann Carlton Hotel & Spa?
Checkout is at 1 PM. Late check-out is available for a fee (subject to availability).
Does Casa Dann Carlton Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 24 per vehicle applies.
Where is Casa Dann Carlton Hotel & Spa located?
Located in Chicó, this luxury hotel is within 1 mile (2 km) of 93 Park and Andino Shopping Center. Unicentro Bogotá is 1.9 mi (3.1 km) away. Estación Usaquén Station is 30 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Love this place... is a traditional upscale hotel in a very nice area which has not lost its charm andnis always a beautiful location if looking to spend nocendays around the city
Jorge
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Eliahu
30 Jan 2026
Liked: Cleanliness, staff & service, amenities
It was great. Excellent customer service very clean very high profile.