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Ulasan untuk Red Lion Hotel Boise Downtowner

3.5 out of 5
Red Lion Hotel Boise Downtowner
1800 Fairview Ave, Boise, ID

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 591 dari 2225 ulasan" "
Penilaian 8 - Bagus. 479 dari 2225 ulasan" "
Penilaian 6 - Cukup Baik. 389 dari 2225 ulasan" "
Penilaian 4 - Buruk. 377 dari 2225 ulasan" "
Penilaian 2 - Sangat Buruk. 389 dari 2225 ulasan" "

6,6/10

Kebersihan

7,8/10

Staf & layanan

6,2/10

Fasilitas

5,8/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Jennifer

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
I will start with the good. The staff is great, the rooms clean and comfy. We had one with a balcony and I highly recommend getting a room with one, it’s a nice touch. Each room has endless hot water, this isn’t always true at hotels so I deeply appreciated this. Now to the negatives. They offer a breakfast each morning for a really nominal price and it a good selection, but their cook could use some help: over cooked eggs, almost burnt bacon and potatoes that bordered on raw. The pool could also use some TLC: better cleaning, and covers on the floor vents that are missing. The building also looks a lot better in pictures than it does in real life. It’s definitely still a bit dated, but even with all of that we will be back. We had a good time and all of our ‘negatives’ are easily dealt with.
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

ghislain

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Très bien
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

matt

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Older hotel, in need of renovation. Staff is great. Hot tub inoperative and nasty.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 26 Mei 2024
Our hot tub is currently closed for maintenance. We expect to have it operational soon. Thank you for your feedback. We hope to see you in the future.

2/10 Sangat Buruk

Sydney W

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I booked two nights through Expedia and the property indicated it was for only one night. ugh!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 28 Mei 2024
I apologize for the inconvenience this may have caused. I hope our desk agents were able to assist you in getting that second night added on.

10/10 Sangat Bagus

Michael Jonathan, RICHMOND

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and clean
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 26 Mei 2024
Thank you, Michael. Your feedback is greatly appreciated.

6/10 Cukup Baik

Theresa

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The entire building was cold. Room and bathroom not very clean. Staff was very nice and friendly.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 24 Mei 2024
We appreciate your feedback

8/10 Bagus

Jenfier

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 25 Mei 2024
Thank you for your feedback, Jenifer. We are so glad you enjoyed your stay!

10/10 Sangat Bagus

ghislain

Bepergian bersama teman
Excellent
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 24 Mei 2024
Thank you

6/10 Cukup Baik

Chad

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Staff was amazing and went above and beyond. Had an incident where AC did not work and room was hot. Staff found fan and refunded us our stay. The location was great and had rental scooters/bikes right outside.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 23 Mei 2024
We are always so happy to hear awesome things about our staff. We are glad that you were able to be taken care of well.

6/10 Cukup Baik

Joseph

Bepergian bersama teman
Like the breakfast selection and room price was reasonable Lighting in room was limited. Only 2 of 7 light bulbs were working in vanity area The toilet flapper wasn’t working properly and was constantly filling up. The bathroom door had to be kept closed to eliminate sound The old section looks old and worn. Would recommend staying in newer section
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 23 Mei 2024
Hello Joseph, I would like to thank you for your feedback. We greatly apologize for the conditions of your lighting in the room. I am sure our maintenance staff has since addressed these issues. We do hope that you will stay with us again in the future.

2/10 Sangat Buruk

Scott

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very poor condition
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 24 Mei 2024
Please let us know how our service was. How can we improve.

10/10 Sangat Bagus

Jimena

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 22 Mei 2024
Thank you for your feedback!

10/10 Sangat Bagus

Alexandre

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good cost benefit.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Philip pada tanggal 22 Mei 2024
Thank you

10/10 Sangat Bagus

Sarita

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 22 Mei 2024
Thank you

8/10 Bagus

Russell

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Room was clean quiet and comfortable
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 22 Mei 2024
Thank you Russell

10/10 Sangat Bagus

Anthony

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This place is where the homeless people live around it’s not this hotels fault they where a good place to stay
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 16 Mei 2024
Thank you, Anthony. We truly appreciate your support. We work very hard to keep our hotel safe and comfortable for our guests.

8/10 Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good value for clean, quiet room walkable to many restaurants and brew pubs.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 16 Mei 2024
We love seeing reviews like this. Downtown has so many great things to do. Thank you for your feedback and we are always happy to hear our guests enjoyed their stay.

10/10 Sangat Bagus

Sylvia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy to find. Lots of parking
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 16 Mei 2024
Thank you, Sylvia. We hope to see you next time!

8/10 Bagus

Adam, Eugene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan April 2024
Tanggapan dari Philip pada tanggal 17 Mei 2024
Thank you for your rating.

2/10 Sangat Buruk

Erin

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 16 Mei 2024
We are sorry to see that your stay was not up to standard. Please let us know where we can improve for the future.

2/10 Sangat Buruk

mark

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
No A/C in most of the rooms. Staff had no support from management. Was moved into another room with no A/C. The place is outdated and needs a major overhaul.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 15 Mei 2024
Hello Mark, I am very sorry to hear about the situations you encountered during your stay. Our maintenance team is very efficient and should have been able to assist in making your stay comfortable.

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 16 Mei 2024
Thank you for your feedback, Michael. We are always happy when our guests enjoy themselves.

8/10 Bagus

Sheila

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It was a nice stay
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 15 Mei 2024
Thank you, Sheila. We are always happy to hear our guests had an enjoyable time with us.

10/10 Sangat Bagus

Naomie, Boise

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas
This was a great stay other then not having the jet rub bath tub in the room we loved the whole place! Easy to get the dog in and out and very conveniently placed for ubering.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 14 Mei 2024
We love to read comments like these. Thank you for your feedback.

4/10 Buruk

Sarah

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It was a very scary experience for two girls. Do not recommend.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 17 Mei 2024
We are very sorry to hear you felt scared. Please let us know what we can do better to assist.

8/10 Bagus

jaime

Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 15 Mei 2024
Thank you, Jaime. We are glad you enjoyed your stay.

4/10 Buruk

Caz

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
A pool was advertised but was closed when we got there. Also the lady who checked us in was miserable and clearly didn’t want to be there.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 14 Mei 2024
Thank you for your feedback. Our pool is seasonal and has not yet opened. Our target date is 20th.

4/10 Buruk

Ara

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Before I booked my room through the 3rd party, I called the hotel to ask if they can match prices, but i put in hold for over 7 minutes then i called again, but i was put in hold automatically until finally the FD (3 to 11 p.m) pick up... I asked her if they match prices, and she answered me saying NO and hung up the phone. I booked my room, and we showed to the hotel. The room AC didn't work the was 100 degrees, the phone didn't work, the tv didn't worked I ask the FD night audit lady (very nice lady), and she explain the had problems (understandable things happened). In the morning we had breakfast 👎 no utensils, the pastry box was disgusting dirty, and breakfast honestly was no good. I know is so much you can do, BUT honesty this hotel needs a lot improvements, starting with your FD 3 to 11 lady.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 14 Mei 2024
We thank you for your feedback. It appears we failed drastically in all areas. This is very deflating to my team. I will be addressing these issues immediately.

8/10 Bagus

Eujenio E.

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Front desk personnel Sara was very helpful.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 13 Mei 2024
I will be sure to pass along your Insite to Sara.

10/10 Sangat Bagus

Janelle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really enjoyed our stay. The front desk girl, Sarah, who checked us in was super kind and polite and gave us free tickets to the speedway. Our room was in the tower and had a great view! The employees were all very friendly and courteous. The girl who I checked out with on Saturday morning was also very nice and friendly. We will definitely be returning!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 13 Mei 2024
This is great news to have a guest who wants to return. Thank you for your feedback. I will be sure to pass it along.

2/10 Sangat Buruk

Robert

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
First room they gave me it was 100° in the room. The phone didn’t work so I had to use my cell phone to call. I was on hold for 10 minutes. Had to call again and tell him that I am in a room and it’s hotter than hell. Then they said they’d send somebody 20 minutes later nobody came. So I packed my stuff and went downstairs and said give me a new room. Give me another room and the TV doesn’t work. I’ll never be back.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 13 Mei 2024
This will be addressed immediately. We greatly apologize for the inconvenience.

2/10 Sangat Buruk

Thomas

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The climate control system didn’t work in the building. Rooms too hot. Good staff. Had to stay elsewhere
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 13 Mei 2024
We appreciate your feedback Thomas and are working to resolve the issue.

4/10 Buruk

Michele

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The air conditioner was not working . Was charged fees accidentally. Was told it would take a day to resolve.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 13 Mei 2024
Hello Michelle, We apologize for the inconvenience. We do not charge any fees to your account. There is a 50.00 hold at check in that is released at check out.

8/10 Bagus

Cheyanne, Cottonwood

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the room. The bed was amazing
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 13 Mei 2024
Thank you for your stay and feedback.

10/10 Sangat Bagus

Jeremiah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 13 Mei 2024
Thank you

2/10 Sangat Buruk

Laura

Bepergian bersama keluarga dan anak
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Advertised pool and didn’t have one only reason I booked my room there.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 13 Mei 2024
Our pool is seasonal and is listed as such. We apologize for any inconvenience as it is not set to open until next week.

8/10 Bagus

Shelly

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
The front office staff was very kind and helpful. The breakfast that is offered in the morning was awful; cold food that should have been hot, ill-tasting, very disappointing!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 13 Mei 2024
Thank you for your feedback, Shelly. We will be investigating our breakfast closer.

6/10 Cukup Baik

Jane

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Terrible location, air conditioner broken, run down, very old nothing updated however staff was friendly
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 13 Mei 2024
We greatly appreciate your feedback. Our AC system is functioning normally. We working on our facility improvements.

10/10 Sangat Bagus

Cynthia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 13 Mei 2024
Thank you

8/10 Bagus

Annie

Traveler bisnis
Disukai: Kebersihan, staf & layanan
The property is tired and dated. The staff was friendly professional and to the point. I was pleasantly surprised by my room. It was large, clean and comfortable.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 9 Mei 2024
Thank you for your feedback of our staff.

6/10 Cukup Baik

Yucare

Disukai: Staf & layanan
N/-
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 9 Mei 2024
Thank you for your feedback. We are glad you enjoyed your stay with us!

6/10 Cukup Baik

Shawn

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
I specifically chose a place with a hot tub and it wasn't in working order, the staff was very nice and helpful, location was very convenient
Menginap 4 malam pada bulan April 2024
Tanggapan dari Philip pada tanggal 8 Mei 2024
We apologize for the hot tub. Our facilities are outdoors and is still closed until the end of May.

4/10 Buruk

Maureen, Waddell

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The staff was nice but the hotel is run-down. No ice available on any floor. Lighting was an issue in the bathroom. Breakfast was sub-par the one day we actually had it. This is the second and last time we will stay there, even for the price
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 8 Mei 2024
Thank you for your feedback, Maureen. We have since addressed the issues with our ice machines and do greatly apologize for any inconvenience. Our front desk staff should also have been available to assist in getting you the things you need.

6/10 Cukup Baik

Meaghan

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We’ve stayed at this hotel several times due to hits location and reasonable price. The bed was comfortable and it was nice a quiet on Friday night. We chose to eat breakfast in your continental style dining area. We were in a hurry to get to my daughter’s graduation ceremony and they opened 10 minutes late and the food tasted like it was a few days old. There were about 5 light bulbs in our room that needed to be replaced and the bedside lamp didn’t work. We were also looking forward to using the hot tub and it was not working either. There was garbage overflowing in trash cans in the hallways and overall the hotel looked pretty run down and dirty. The staff was friendly and helpful, so that was a bright spot.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 8 Mei 2024
Thank you for your feedback, Meaghan. I am so sorry to hear about the troubles you encountered during your stay. I know that our staff would have been very willing to help, so I do hope that you voiced some of these shortcomings to the front desk.

6/10 Cukup Baik

Jesse

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I stayed in room 670 and we had a leak coming from the ceiling, It only happened once but still.. a leak nontheless. The hotel was nice and the staff was very friendly. Room was very hot, the AC didn't work as others have stated and I even read from the owner themselves that it was fixed. However it wasn't so that's a shame. Other than those two issues, I guess it was an alright stay. Would choose some place else though honestly but its an okay stay if you're on a budget
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 8 Mei 2024
Jesse, we greatly apologize for the inconveniences you experienced during your stay. I assure you that we are working tirelessly to improve our facility. Thank you for your honesty and we appreciate your business.

4/10 Buruk

Trish

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Staff was friendly. Hotel is in short walking distance of a delicious pizzaria and A'tavola, an Italiian cafe and market. However, the hotel property both outside and inside does not match the photos displayed on Expedia. Overall, the hotel is in desperate need of a deep cleaning and update. The desk chair as well as the reading chair in our room was dirty and in need of a steam clean. The bathroom faucet dripped continuously, a few light bulbs were out, and the bathroom fan did not work. Most things in our room, and in the hotel in general, appeared very worn. I would not have made a reservation at this hotel had I known the facility's conditions were so rundown, and I will not stay here again.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 6 Mei 2024
Thank you for your feedback. We are working on correcting the issues.

4/10 Buruk

Kailyn

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
not great wouldn’t stay again
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Philip pada tanggal 6 Mei 2024
What didn't you like. I hope you would give us the opportunity to correct it.

10/10 Sangat Bagus

Darren

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Kinda in the middle of run down downtown
Menginap 3 malam pada bulan April 2024

8/10 Bagus

Vincent

Disukai: Kebersihan, staf & layanan
Good value
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 4 Mei 2024
Thank you for your feedback, Vincent. We appreciate you choosing to stay with us.

6/10 Cukup Baik

TERRY

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The room was noisy. Strange sounds coming from the vents. Otherwise, room was clean and nice.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Red Lion Boise Downtowner pada tanggal 3 Mei 2024
Thank you for your feedback, Terry. I hope that you may have reported these strange occurrences to our staff to have them addresses. Otherwise, we are super please to hear you enjoyed your stay with us.