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Ulasan untuk Courtyard by Marriott Boston Logan Airport

3 out of 5
Courtyard by Marriott Boston Logan Airport
225 William F. McClellan Highway, Boston, MA

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 855 dari 1596 ulasan" "
Penilaian 8 - Bagus. 441 dari 1596 ulasan" "
Penilaian 6 - Cukup Baik. 141 dari 1596 ulasan" "
Penilaian 4 - Buruk. 103 dari 1596 ulasan" "
Penilaian 2 - Sangat Buruk. 56 dari 1596 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Andrew

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
It's close to Logan Airport. The shuttle service was good, though pickups take a long time because there are many stops. Front desk staff was very helpful. However, the hotel itself is rundown and dingy. We paid $300 for one night which seemed much more than it was worth.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Robert

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Linda

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We liked that the property was clean and quiet. Check in and check out we’re also very easy. Coffee on the premises in the restaurant was not very good. Service at the restaurant was great, but food was fairly pricey.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari John pada tanggal 22 Mei 2024
Hi Linda,Thank you for taking the time to share your experience with us. I am so glad you enjoyed your stay. We will take a look at the coffee selection and see what we can improve on. Have a great day!

8/10 Bagus

Dennis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to airport
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Jon M / AGM pada tanggal 22 Mei 2024
Thank you for the survey!

8/10 Bagus

Inoue

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Nice staffs. However, the room smelled bad like smoking.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John Levesque pada tanggal 22 Mei 2024
Hi Inoue,Thank you for staying with us and for your great review. I am sorry that you had an issue with smoking. I will look into this. We hope to see you again soon.

2/10 Sangat Buruk

Timothy

Byzantine cancellation policy made me unable to change my reservation date by one day. Will not use this service or hotel again.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John pada tanggal 22 Mei 2024
Hi Timothy,Thank you for staying with us and taking the time to write a review about your stay. We hope to see you again soon.

10/10 Sangat Bagus

Steven

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place and clean and the restaurant/lounge had amazing food and drinks
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John Levesque pada tanggal 22 Mei 2024
Hi Steven,Thank you for staying with us and for your great review. We hope to see you again soon.

10/10 Sangat Bagus

ria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John Levesque pada tanggal 22 Mei 2024
Hi Ria,Thank you for staying with us and your great review. We hope to see you again soon.

8/10 Bagus

Amber

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It suited my travel needs and was close to the airport for easy access the next morning.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John pada tanggal 17 Mei 2024
Good morning Amber,Thank you for staying with us and giving us such a great review! I hope you have a great day.

8/10 Bagus

Norman

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John pada tanggal 18 Mei 2024
Good morning Norman,Thank you for the great review. We hope to see you again soon.

10/10 Sangat Bagus

Tonya

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John pada tanggal 18 Mei 2024
Good morning Tonya,Thank you for the great review. We hope to see you again soon!

10/10 Sangat Bagus

Augustine, Worcester

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John pada tanggal 15 Mei 2024
Hi Augustine,Thank you for the great review. We hope to see you again soon!

10/10 Sangat Bagus

Frank

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice job
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John pada tanggal 11 Mei 2024
Good morning Frank,Thank you for the great review! We hope to see you again soon.

6/10 Cukup Baik

Kerri

Bepergian bersama teman
Disukai: Staf & layanan
Nothing bad about the property, it’s outdated but good enough for one night
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John Levesque pada tanggal 22 Mei 2024
Hi Charles,Thank you for staying with us and for taking the time to give us feedback. We hope to see you again soon.

10/10 Sangat Bagus

Sean

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
noce
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John pada tanggal 9 Mei 2024
Good morning Sean,Thank you for staying with us and for the great review! We hope to see you again soon. Have a great day!

10/10 Sangat Bagus

Sean

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
nice close to airport
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John pada tanggal 9 Mei 2024
Good morning Sean,Thank you for staying with us and for the great review! We hope to see you again soon.

10/10 Sangat Bagus

Dennis

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John Levesque pada tanggal 9 Mei 2024
Good morning Dennis,Thank you for staying with us and for the great review! We hope to see you again soon.

10/10 Sangat Bagus

Marcel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The shuttle was very helpful.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John Levesque pada tanggal 9 Mei 2024
Good morning Marcel,Thank you for the great review! Have a great day. We hope to see you again soon.

8/10 Bagus

Alisa

Bepergian bersama keluarga
Disukai: Fasilitas
Outdated
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John Levesque pada tanggal 9 Mei 2024
Good morning Alisa,Thank you for taking the time to write a review regarding your stay with us. Thank you for your feedback I will use it to help us improve. Have a great day!

10/10 Sangat Bagus

Cynthia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
After a very long day of international travel, it was nice to get a good night's sleep near Logan Airport. My only request is to offer a complimentary continental breakfast.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John pada tanggal 9 Mei 2024
Good morning Cynthia,Thank you for staying with us and for the great review! We hope to see you again soon.

6/10 Cukup Baik

Jennifer

Menginap 1 malam pada bulan April 2024
Tanggapan dari Jon M / AGM pada tanggal 22 Mei 2024
Thank you for the survey!

6/10 Cukup Baik

John

End of a long day of travel And waited and waited and waited for shuttle . Called after waiting 45 minutes. Said driver was short distance away 20 more minutes. Finally got to checkin and was told I needed to call. NOWHERE in reservation or confirmation or website does it say that. This will be a last resort property for me in future
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari John pada tanggal 3 Mei 2024
Good morning John,I am so sorry about the confusion regarding the shuttle service. The shuttle does run 24/7, but does need to be requested by calling the hotel so we can coordinate. On the Marriott website the information regarding the shuttle is listed. We hope you do reconsider coming back.

10/10 Sangat Bagus

Linda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice room and comfortable
Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 2 Mei 2024
Good evening Linda,Thank you for the great review! Have a great day!

8/10 Bagus

Marsha

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy check in, and close to the airport!
Menginap 1 malam pada bulan April 2024
Tanggapan dari John pada tanggal 2 Mei 2024
Good evening Marsha,.Thank you for the great review! We hope to see you again soon.

10/10 Sangat Bagus

Charles

Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 22 Mei 2024
Hi Charles,Thank you for staying with us and for your great review. We hope to see you again soon.

8/10 Bagus

Richard

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
So convenient for our purposes.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Jon M / AGM pada tanggal 30 Apr 2024
Thank you for the survey!

2/10 Sangat Buruk

grace

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Everything
Menginap 1 malam pada bulan April 2024
Tanggapan dari John pada tanggal 27 Apr 2024
Good morning Grace,Thank you for taking the time to review your stay with us. I apologize that we fell short of your expectations.

8/10 Bagus

Katherine, Croydon

Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 17 Mei 2024
Good morning Katherine,Thank you for staying with us and giving us such a great review! I hope you have a great day .

10/10 Sangat Bagus

mora

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to the airport, no extra parking fees
Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 20 Apr 2024
Good morning Mora,Thank you for the great review! Have an amazing weekend.

10/10 Sangat Bagus

Charlotte

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
So impressed by the customer service!
Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 20 Apr 2024
Good morning Charlotte,Thank you for the great review! I hope you have an amazing weekend.

4/10 Buruk

Michael

Menginap 1 malam pada bulan April 2024
Tanggapan dari John pada tanggal 10 Mei 2024
Good morning Michael,Thank you for staying with us. I am sorry that you didn't enjoy your stay with us. We will work on the areas we can improve on. Thank you. Enjoy your weekend.

10/10 Sangat Bagus

frantz, chicago

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 20 Apr 2024
Good morning Frantz,Thank you for staying with us! Have a great day.

10/10 Sangat Bagus

David

Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 18 Apr 2024
Good morning David,Thank you for the great review! We hope to see you again in the future.

2/10 Sangat Buruk

Judit

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
.
Menginap 2 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 18 Apr 2024
Good morning Judit,Thank you for styaing with us. I am so sorry you did not enjoy your stay. If your travels bring you back to this area please give us another try. Have a great day.

10/10 Sangat Bagus

Henry

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like everything very good
Menginap 4 malam pada bulan April 2024
Tanggapan dari Jon M / AGM pada tanggal 16 Apr 2024
Thank you for the survey!

2/10 Sangat Buruk

Swati

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The front desk staff were extremely rude. So far the worst Marriot hotel. Strongly advice against booking this one.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jon M / AGM pada tanggal 16 Apr 2024
Thank you for your feedback. Would you be willing to share more information related to the person you came in contact with?

10/10 Sangat Bagus

Brandon, Ephraim

Disukai: Fasilitas
Nice accommodations and proximity to the airport. Free shuttle.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jon M / AGM pada tanggal 16 Apr 2024
Thank you for the survey!

10/10 Sangat Bagus

Fred

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff always ready to assist
Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 9 Apr 2024
Good evening Fred,Thank you for the great review . We hope to see you again soon. Have a great day.

8/10 Bagus

John

Menginap 1 malam pada bulan April 2024
Tanggapan dari Jon M / AGM pada tanggal 30 Apr 2024
Thank you for the survey!

8/10 Bagus

Beth

Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
Great location to stay the night and get into Logan early.
Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 9 Apr 2024
Hi Beth,Thank you for the great review. Have a great day and we hope to see you again soon.

10/10 Sangat Bagus

Dimitrios, Norfolk

Disukai: Fasilitas, kondisi & fasilitas properti
Great layover hotel if you have a short layover (6-8hours) to connect to international flight , which I had.
Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 9 Apr 2024
Hi Dimitrios,Thank you for the great review! We hope you stay with us again soon.

10/10 Sangat Bagus

Andrea

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 25 Apr 2024
Good morning Andrea,Thank you for the great review! We hope to see you again. Have a great day!

2/10 Sangat Buruk

Terrence, Woolwich

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
Charges to my card even though it was prepaid. Watch your credit card charges carefully. Looks like a scam at this point. Extremely disappointing experience with this hotel, find another option.
Menginap 1 malam pada bulan April 2024
Tanggapan dari John pada tanggal 6 Apr 2024
Good morning Terrence,I am so sorry that you didn't enjoy your stay. I will reach out to you soon. Have a great day

4/10 Buruk

Jose

Tidak Disukai: Kebersihan
Close to the airport, poorly maintained, restrooms at the lobby terribly dirty, rooms old but ok
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 4 Apr 2024
Good morning Jose,Thank you for taking the the time to write a survey regarding your stay with us. I am sorry that we didn't live up to your expectations. We hope to see you again soon.

10/10 Sangat Bagus

Jessica

Efficient, clean, comfortable, good beds. Best of all is the very reliable shuttle 24/7, including 4:30 am!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 4 Apr 2024
Good morning Jessica,Thank you for the great review. We hope to soon you again soon and we are glad you enjoyed stay .

10/10 Sangat Bagus

Tihomira

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Perfect location if you need access to Logan Airport-super easy to get to and from there to all Logan terminal..
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 4 Apr 2024
Good morning Tihormira,Thank you for staying with us and thank you for the amazing review. We hope to see you again soon.

8/10 Bagus

George, Fryeburg

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Getting on and off the property in our vehicle was a bit of a challenge and required backtracking.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 28 Mar 2024
Good morning George,Thank you for the great review! I'm sorry that you had some issues with the shuttle. We will work hard to improve where we were lacking. We hope to see you again soon.

10/10 Sangat Bagus

Alejandro

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel and rooms were clean. They had a microwave and could not hear air planes at all
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 28 Mar 2024
Good morning Alejandro,Thank you for amazing review. We hope to see you again soon. Have a great day!

10/10 Sangat Bagus

Jorge

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient for the airport. Gym, pool, and 24 hour shuttle. Restaurant doesn't open for lunch (only breakfast and dinner) but you can get delivery
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 26 Mar 2024
Hi Jorge,Thank you for the great review! We are so happy you enjoyed yourself and we hope to see you soon.

10/10 Sangat Bagus

Somanadan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service was excellent and the staff was very courteous.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 23 Mar 2024
Good morning Somanadan,Thank you for taking the time to write about your stay with us! Thank you for the great review. Enjoy your weekend and we hope to see you again soon.