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Ulasan untuk Crowne Plaza Boston - Woburn, an IHG Hotel

3.5 out of 5
Crowne Plaza Boston - Woburn, an IHG Hotel
15 Middlesex Canal Park, Woburn, MA

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 509 dari 1002 ulasan" "
Penilaian 8 - Bagus. 252 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 102 dari 1002 ulasan" "
Penilaian 4 - Buruk. 62 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 77 dari 1002 ulasan" "

8,6/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Kimberly

Bepergian bersama teman, Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel personnel was super nice.
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice experience! Staff was very friendly and helpful. The room literally smelled clean and the bed was very comfortable.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 26 Mei 2024
Hello and thank you for your review and feedback. We are happy that you enjoyed your stay and we look forward to hosting you again soon!

4/10 Buruk

Jillian M

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
We typically choose a hotel for the pool. This pool was TINY and super hot like a sauna. It is actually more the size of a large hot tub rather than a pool. At one point there were 10 people in the pool and I felt like there should have been limited. If my 4 year old didn't beg me to go in I would have avoided it all together.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 24 Mei 2024
Hello and thank you for your review. We are terribly sorry to hear that our indoor pool did not satisfy your stay. We appreciate your feedback.

2/10 Sangat Buruk

Michael

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I waqs not happy with this experience and the claening lady that i askl politly for more towels to me no to call the front desk i also went to the restaurant an waited over 2 hours to be served then to top ir of i wanted to extend my stay was told all set and got brand new keys for my room was in my room for a couple hours and then was removed because the room was never renewed when i was told it was
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 24 Mei 2024
Hello and thank you for your review. We are terribly sorry to hear that both your and our expectations for both the hotel service and restaurant were not met. We pride ourselves on service here at the Crowne Plaza and Scoreboard Bar and Grill. We will use this information to improve in these areas. We do hope that you will try us again soon and allow us the opportunity to show how great we truly can be.

4/10 Buruk

JILLIAN

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
the room was awful for the price, for any price for that matter. I had a lamp that was literally duct taped together because it was broken. I had paint peeling off the ceiling. Rust on the mirror in the bathroom. The furniture had been so worn down on the edges that the brown was gone in places. The rug was frayed. This for $260 per night?? I had stayed here for years I was so disappointed I will not return again.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 20 Mei 2024
Thank you for taking the time to tell us about your experience at Crowne Plaza BOSTON - WOBURN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We pride ourselves on service, condition and cleanliness and apologize that we feel short of both your and our expectations. We preform a full inspection of the furniture in this room and ensure it is brought back up to standard.

10/10 Sangat Bagus

kener

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 2 Mei 2024
Hello and thank you for your review. We valued your feedback and appreciate you taking the time to share your experience with us. We look forward to hosting you again soon!

10/10 Sangat Bagus

martine

Bepergian bersama teman
Disukai: Fasilitas
Wonderful service
Menginap 2 malam pada bulan April 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 2 Mei 2024
Hello and thank you for your review. We valued your feedback and appreciate you taking the time to share your experience with us. We look forward to hosting you again soon!

4/10 Buruk

Marc

Menginap 1 malam pada bulan April 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 16 Mei 2024
Dear valued guest we are sorry to hear that your stay did not meet both your and our expectations. We apologize for any inconveniences during your stay. We do hope that you will be willing to stay with us again and allow us the opportunity to show how great we truly can be here at the Crowne Plaza

6/10 Cukup Baik

Lance

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Two rooms booked, confused check in. Keys didn't work two times, never told of alternative entrance to avoid lengthy walk to room
Menginap 1 malam pada bulan April 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 2 Mei 2024
Hello and thank you for your review. We appreciate you sharing your experience. We will use this information to better our services. We do hope that you will come back and stay with us again soon.

10/10 Sangat Bagus

Janice

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
limpieza y ubicación muy buena tuve muy buena estadía
Menginap 1 malam pada bulan April 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 24 Apr 2024
Hello and thank you for your review. We appreciate your feedback and look forward to hosting you again soon!

8/10 Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 23 Apr 2024
Hello and thank you for your review. We are happy that you enjoyed your stay with us and we look forward to hosting you again soon.

10/10 Sangat Bagus

Edwin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 22 Apr 2024
Hello and thank you for your review. We are happy to that you enjoyed your stay with us and we look forward to hosting you again soon!

8/10 Bagus

Randy

Menginap 1 malam pada bulan April 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 11 Mei 2024
Hello and thank you for your review. We appreciate your feedback and are happy that you enjoyed your stay. We look forward to hosting you again soon.

10/10 Sangat Bagus

Subhasis

Disukai: Staf & layanan
Ok for the price.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 19 Apr 2024
Thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon.

10/10 Sangat Bagus

Emmanuel

Menginap 2 malam pada bulan April 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 8 Mei 2024
Hello and thank you for your review. We value your feedback and are happy that you enjoyed your stay.We look forward to hosting you again soon!

10/10 Sangat Bagus

Kelsey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, efficient. Nice shower with amenities! Very friendly staff! Would go there again
Menginap 2 malam pada bulan April 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 8 Apr 2024
Hello and thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon!

10/10 Sangat Bagus

Laura, Cambridg

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 8 Apr 2024
Hello and thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon!

10/10 Sangat Bagus

carmen, brooklyn

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The two nights stay it was great . Loved that there was a sports bar on the premises. We enjoyed ourselves there too.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 8 Apr 2024
Hello and thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon!

10/10 Sangat Bagus

GUILLERMO

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 24 Apr 2024
Hello and thank you for your review. We appreciate your feedback and are happy that you enjoyed your stay with us. We look forward to hosting you again soon

10/10 Sangat Bagus

Wendan

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 31 Mar 2024
Thank you very much for your review and feedback. We are happy that you enjoyed your stay and we look forward to hosting you again soon!

8/10 Bagus

Anthony

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 19 Apr 2024
Hello and thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon!

10/10 Sangat Bagus

Alex

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 15 Apr 2024
Hello and thank you for the review. We are happy that you enjoyed your stay and we look forward to hosting you again soon!

10/10 Sangat Bagus

Jessica

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I’ve been all over the Boston area & have to say this property is the one I’m committed to over them all as a weekly traveler from NY!!! The front desk personnel is amazing & accommodating! Jared is an asset to this team, I am very happy everytime I stay at Crowne Plaza. Their breakfast buffets is delish & would recommend this property for anyone that expects stellar service & comfort. This Texan is a forever customer.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 20 Mar 2024
Hello and thank you for your review. We are happy to hear that you enjoyed your stay with us and we look forward to hosting you again soon!

10/10 Sangat Bagus

Ryan

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 2 Mei 2024
Hello and thank you for your review. We valued your feedback and appreciate you taking the time to share your experience with us. We look forward to hosting you again soon!

2/10 Sangat Buruk

Sheila

Traveler bisnis
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Was not able to stay there. Front desk agent was not pleasant, did not offer any help.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 17 Mar 2024
Dear valued guest, We apologize that you were unable to stay with us this time around. Your attempt to cancel the reservation unfortunately was past the deadline allowed when booking through a third party. We would love you host you in the future if you decide. Once your reservation is made please feel free to reach out to the hotel and we can confirm your reservation and see if there is anything special we can do for you. Thank you

10/10 Sangat Bagus

Stephanie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place!
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Sean

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 8 Mar 2024
Hello and thank you for your review. We value your feedback and are happy that you enjoyed your stay. We look forward to hosting you again soon!

8/10 Bagus

Jennifer

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 5 Mar 2024
Thank you for your revie. We are happy you enjoyed your stay! We look forward to hosting you again soon!

10/10 Sangat Bagus

Miguel

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 21 Mar 2024
Hello and thank you for your review. We are happy that you enjoyed your stay. We look forward to hosting you again soon!

8/10 Bagus

Kathleen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy to get to!
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 29 Feb 2024
Hello and thank you for your review. We are happy to hear that you enjoyed your stay. We look forward to hosting you again soon!

10/10 Sangat Bagus

Christine

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great staff! friendly and helpful!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 25 Feb 2024
Thank you for your review and feedback. We are happy that you enjoyed your stay and we look forward to hosting you again soon. Have a great day!

10/10 Sangat Bagus

Joel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I like that the show case cinema is next door and other main attractions are within minutes of the hotel
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 25 Feb 2024
Thank you for your review and feedback. We are happy that you enjoyed your stay and we look forward to hosting you again soon. Have a great day!

6/10 Cukup Baik

Marius

Bepergian bersama teman
Disukai: Staf & layanan
Old hotel with VERY noisy heating system.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 25 Feb 2024
Hello and thank you for your feedback. We appreciate you taking the time to provide this information. We will use it to better improve our services and condition at the hotel. We do hope that you will stay with us again soon. Have a great day!

10/10 Sangat Bagus

Martin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great sn clean
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 23 Feb 2024
Hello and thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon.

10/10 Sangat Bagus

Doris

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 23 Feb 2024
Hello and thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon.

10/10 Sangat Bagus

Doris

Disukai: Staf & layanan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 23 Feb 2024
Hello and thank you for your review. We are happy that you enjoyed your stay and we look forward to hosting you again soon.

8/10 Bagus

Robert

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 21 Feb 2024
Hello and thank you for your review.We value your feedback and we look forward to hosting you again soon!

10/10 Sangat Bagus

Simone

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Mai (front desk associate) made checking in a breeze. She was fast, efficient, and very professional. The female host in SCOREBOARD was wonderful. She enabled my daughter and I to get a table to eat dinner on Saturday night. The 2 males at the door told us we had to leave even though we were guests at the hotel.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 20 Feb 2024
Hello and thank you for your review. We appreciate you taking the time to share your experience. We are happy that you enjoyed stay and we look forward to hosting you again soon.

2/10 Sangat Buruk

Jasmine

Traveler bisnis
Tidak Disukai: Staf & layanan
We show up at 1130pm to check in, they cancelled our room. No phone call, no voicemail. We are a traveling business. Will never book there again
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 20 Feb 2024
Hello and thank for you for sharing this information with us. We are terribly sorry to hear of this experience and will look into why your reservation was cancelled so we can make sure situations like this again do not happen. We apologize for the inconvenience.

10/10 Sangat Bagus

Theresa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was beautiful, the staff were great! I wish I could have stayed longer.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 16 Feb 2024
Hello and thank you for the review. We appreciate you taking the time to complete this. We look forward to hosting you again soon!

10/10 Sangat Bagus

Jeremy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Was pleased with everything.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 16 Feb 2024
Hello and thank you for the review. We appreciate you taking the time to complete this. We look forward to hosting you again soon!

10/10 Sangat Bagus

Lori, Oxford

Traveler bisnis
Disukai: Fasilitas
Close to highway, grocery store around corner, staff nic
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 13 Feb 2024
Hello and thank you for your review. We valued your feedback and are happy that you enjoyed your stay with us. We look forward to hosting you again soon!

8/10 Bagus

Duraivelu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Early check in charged!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 13 Feb 2024
Hello and thank you for your review. We valued your feedback and are happy that you enjoyed your stay with us. We look forward to hosting you again soon!

10/10 Sangat Bagus

Natalie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room is super roomy
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 11 Feb 2024
Hello and thank you for your review. We are happy to hear that you enjoyed your stay and we look forward to hosting you again soon in the future.

10/10 Sangat Bagus

Alex

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 11 Feb 2024
Hello and thank you for your review. We are happy to hear that you enjoyed your stay and we look forward to hosting you again soon in the future.

4/10 Buruk

Lori, Oxford

Traveler bisnis
I’ve stayed 3x before and all great.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 11 Feb 2024
Hello we are sorry that your stay did not meet both your and our expectations. We do hope that you will be willing to stay with us in the future and allow to show how great we truly can be here at the Crowne Plaza

10/10 Sangat Bagus

Anthony

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel was super clean.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 4 Feb 2024
Thank you for your review and we are happy that you enjoyed your stay with us. We look forward to hosting you again soon!

10/10 Sangat Bagus

Nathan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Our goto spot
So as always the staff took care of me like i am family,As with any hotel room there were a couple of little things that could have been better but they impacted our stay not at all.The restaurant here has really good food very fairly priced and the pool is small but warm .All in all a bargain and a vastly underrated hotel!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Jared Keefe pada tanggal 4 Feb 2024
Thank you for your review and we are happy that you enjoyed your stay with us. We look forward to hosting you again soon!

10/10 Sangat Bagus

Thomas

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
I had a very pleasant and informative person check me in, and my room was immaculate.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Andrea Manni, General Manager pada tanggal 30 Jan 2024
Thomas:Thank you for your kind words, our team works hard to ensure a great experience for you. We appreciate you.

10/10 Sangat Bagus

Joshua, Valrico

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Andrea Manni, General Manager pada tanggal 30 Jan 2024
Joshua!Thank you! Please visit us again soon.