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Ulasan untuk Hilton Boston Park Plaza

4 out of 5
Hilton Boston Park Plaza
50 Park Plaza, Boston, MA

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 1758 dari 3309 ulasan" "
Penilaian 8 - Bagus. 859 dari 3309 ulasan" "
Penilaian 6 - Cukup Baik. 369 dari 3309 ulasan" "
Penilaian 4 - Buruk. 184 dari 3309 ulasan" "
Penilaian 2 - Sangat Buruk. 139 dari 3309 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Maniwanen

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Jon Crellin, Managing Director pada tanggal 21 Mar 2023
Thank you for the great rating, Maniwanen!We are excited to see that you had an enjoyable experience at Boston Park Plaza. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

10/10 Sangat Bagus

Sonja

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Mike pada tanggal 5 Mei 2024
We are so glad you enjoyed your stay with us and we hope to see you again the next time you are in Boston!

8/10 Bagus

Jaubin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Michael pada tanggal 5 Mei 2024
Thank you, Jaubin. We are delighted that you enjoyed your visit. We look forward to welcoming you back again sometime son!

8/10 Bagus

Eileen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall, I was happy with the hotel. What I didn't like was having to pay $35.00 per day for fitness club access, parking and whatever else it covered. They call it a "Destination Charge". I think it should be optional for guests who intend to use theses services.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 4 Mei 2024
Eileen, it is wonderful to hear that you found satisfaction in your stay at Hilton Boston Park Plaza. Addressing a point you raised, the Destination Charge covers a range of amenities and services to enhance our guests' overall experience. Your valuable feedback will be considered for future policy reviews and updates. We greatly appreciate your patronage and we hope to have the pleasure of hosting you again soon.

6/10 Cukup Baik

Jaclyn

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
My room was quite small. Property has nice common space and water bottle filling stations. Do not use their irons. Ruined my dress.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 3 Mei 2024
Jaclyn, we appreciate your input. It's delightful to hear that you appreciated the shared spaces and our dedication to sustainability with our water bottle filling stations. We must note, our cozy rooms are compact as described in our various communications. However, we apologize for the inconvenience related to the iron. Our team members are always ready to assist with any issues as they arise. We trust this occurrence won't prevent you from considering us on your future travels. We are eager to offer you a superior experience next time.

4/10 Buruk

Joe

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
When I made my reservation through Expedia I paid additional money to upgrade to a superior room of 280 square feet (per the website). I was placed into an extremely small room with a queen bed but, after complaining, was told by the front desk the room was only 220 square feet. (They have rooms as small as 180 square feet.) I ended up paying even more money to get a room I could actually live in. I was extremely disappointed with this booking and will be reluctant to book through Expedia again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 4 Mei 2024
Joe, we appreciate you taking the time to provide feedback. We do have a variety of room styles, including the Cozy Room, which is indeed smaller. We've made an effort to detail each room's features clearly online to manage expectations. We're sorry to hear there was confusion around the room you booked. We've recently renovated all our rooms and strive to ensure each guest has a comfortable and enjoyable stay. We hope you'll consider giving us another chance to serve you better.

8/10 Bagus

Luz del Carmen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Creo que le falta algo de mantenimiento a los baños, hay partes en donde la pintura se está botando, puerta y techo.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 3 Mei 2024
Luz, agradecemos tus comentarios sobre el aspecto de mantenimiento de tu estadía. Entendemos que tuvo algunos problemas con el baño. Si bien nos esforzamos continuamente por mantener nuestro hotel, tomamos nota de sus inquietudes sobre ciertas áreas que parecen requerir atención. Sus comentarios constructivos se tendrán en cuenta en nuestra agenda continua de mantenimiento de la propiedad.

4/10 Buruk

Victor, Harrison

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 4 Mei 2024
Victor, it's unfortunate that your recent stay didn't meet expectations. We appreciate your feedback. We have noted your overall rating and would invite you for a renewed experience, where we hope to showcase the many improvements and positive changes our recent renovations have created. Our cozy rooms are a unique feature reflecting the historic charm of our property, and our complimentary mini fridges are always available upon request for guests' comfort and convenience. Thank you for taking the time to share your thoughts.

8/10 Bagus

Nicholas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 3 Mei 2024
Nicholas, thank you for rating your stay at Hilton Boston Park Plaza. We're glad to hear that you enjoyed our on-site dining option, Off The Common. As we strive to provide the best guest experience, we encourage you to share any additional details about your stay. We're looking forward to your next visit.

10/10 Sangat Bagus

Robert, SF

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
OK
Menginap 2 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 30 Apr 2024
Robert, it's delightful to hear that you chose to stay at Hilton Boston Park Plaza. We hope you had a chance to try out our fruitful restaurant, Off The Common. As centered on continual improvements, we have refurbished all our rooms recently and they continue to retain their quaint charm, including the special "servidor" compartments, harking back to our inception in 1927. Hope we'll have you back soon for another memorable experience.

10/10 Sangat Bagus

richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Mike pada tanggal 28 Apr 2024
Thank you so much for staying with us! We are so glad you enjoyed your stay and we hope to see you again the next time you are in Boston!

10/10 Sangat Bagus

Patricia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love the location and it's always clean, the staff is awesome and no matter what time we arrive they always have a room ready for us
Menginap 2 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 29 Apr 2024
Patricia, we're ecstatic to hear about your positive experience at Hilton Boston Park Plaza. We take pride in our prime location, cleanliness, and attentive team members who aim to have rooms readily available for our beloved guests like yourself. We can't wait to serve you once more during your next visit.

10/10 Sangat Bagus

David John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location. Great service.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Mike pada tanggal 27 Apr 2024
Thank you so much for staying with us! We are so glad you enjoyed your stay and we hope to see you again the next time you are in Boston!

2/10 Sangat Buruk

Peter

Traveler bisnis, Bepergian bersama keluarga
Due to extraordinary circumstances, the property had the chance to offer a refund for a non-refundable rate. They chose to keep the $600 for themselves.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 29 Apr 2024
Peter, we understand your frustration regarding the non-refundable rate. Please note that such rates, while less flexible, are also typically more favorable. For unusual circumstances, we endeavor to explore all viable options. We hope you understand and consider giving us another chance in the future.

10/10 Sangat Bagus

Jack

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mike pada tanggal 27 Apr 2024
We are so glad you enjoyed your stay with us and we hope to see you again the next time you are in Boston!

8/10 Bagus

Raymond

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The per-room/per-night additional fee is just just an extra charge with near zero value to the customer. It is just another way to charge a customer a junk fee to make more money from each room. It will certainly make me think twice about staying at a Hilton-run property.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 29 Apr 2024
Raymond, thank you for sharing your thoughts. We regret to hear your dissatisfaction regarding our fee structure. As a practice common to many hotels, certain services and amenities are sometimes bundled into a hotel fee to ensure a streamlined and efficient stay. We assure you that the intent is not to impose 'junk fees', but rather to provide value to our guests. The Hilton Boston Park Plaza would appreciate the opportunity to better serve you on your next visit.

10/10 Sangat Bagus

Jack

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 28 Apr 2024
Jack, it's wonderful to know that you had a five-star experience at Hilton Boston Park Plaza. Your rating speaks volumes, and we hope to have the pleasure of hosting you again in the future. Please remember to request anything you need, such as complimentary mini fridges or cribs, as we're always prepared to enhance your stay.

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 28 Apr 2024
Jennifer, thank you for awarding us top marks! It pleases us greatly to see our guests enjoying their time at the Hilton Boston Park Plaza. We hope to welcome you back soon for another excellent experience.

10/10 Sangat Bagus

Nathan

Disukai: Kondisi & fasilitas properti
The room was spacious comfortable bed nice size bathroom but this morning ahhh a cold shower what a wake up.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 26 Apr 2024
Nathan, it's great to hear that you found the room at Hilton Boston Park Plaza to be spacious and the bed comfortable. We're sorry to hear about an unexpected cold shower issue. We assure you, that our team members are available around the clock to attend to such concerns. We hope your overall stay was pleasant and we look forward to your next visit.

6/10 Cukup Baik

blake

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The bathroom in the room was the smallest I have ever had in 50 years of travel. The walls must be paper thin because we could hear conversattion of person next door at 3 am. Prperty is nice and location excellent. Valet not set up well, we pull up to front and guy standing telling us if we are valeting we need to go another spot a copule streets around the building.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 24 Apr 2024
Blake, thank you for your review. We're sorry to hear the room and valet arrangements didn't meet your expectations. Also, our cozy rooms indeed have a compact design and we've made every effort to clearly describe this. However, we appreciate that you enjoyed the excellent location.We're also concerned to hear about your experience with the valet service. We will review the process to make sure it's clear for all our guests. We encourage guests to reach out to our team members during their stay for any needs or concerns. We value your feedback and hope that you give us another opportunity to serve you in the future for an improved experience.

6/10 Cukup Baik

Cesar

Tidak Disukai: Kebersihan
Room had old smell and were unremarkable. Walls had stains. Building old in general. Staff were not friendly
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 23 Apr 2024
Cesar, we appreciate you sharing your feedback. It's unfortunate to learn that the classic design of our building didn't match up to your expectations. Our sincere apologies for any issues you faced with the upkeep of the room. We assure you that all areas receive regular maintenance to ensure a comfortable stay. In regards to your comments about our team, we always strive to provide superior friendliness and hospitality. Your comments will serve as an important tool for improvements. We hope you'll consider returning to us for a better experience in the future.

8/10 Bagus

Jennifer

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have come to this property many times and always happy with my stay.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 22 Apr 2024
Jennifer, we are delighted to hear that you continue to choose Hilton Boston Park Plaza for your visits. Your happiness during your stays is our utmost objective. We are constantly looking for ways to make your future stays even more enjoyable. Thank you for your loyalty and for sharing your positive experiences.

4/10 Buruk

KAZUYA

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Facility is old.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 15 Apr 2024
Thank you for sharing your feedback, Kazuya.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

8/10 Bagus

ran

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The location is very convenient to everything which I think is the highlight of this property. The facility is dated though.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 15 Apr 2024
Ran, it's great to hear that you found the location of Hilton Boston Park Plaza to your liking. Our hotel, indeed, boasts a prime position within Boston, allowing our guests easy access to numerous attractions. In regards to your notes about the facility, our hotel is steeped in history and we strive to preserve its original character while ensuring necessary updates. Each room has recently undergone a renovation, keeping its charm intact while adding modern conveniences. We look forward to the opportunity of welcoming you back for an enhanced experience at Hilton Boston Park Plaza.

10/10 Sangat Bagus

Jeffrey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, great accommodations
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 14 Apr 2024
Jeffrey, it's wonderful to hear that you enjoyed the prime location and accommodations at Hilton Boston Park Plaza. We appreciate your comments and look forward to welcoming you back for another enjoyable stay.

10/10 Sangat Bagus

Anthony

Menginap 1 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 3 Mei 2024
Anthony, it's wonderful to hear that your stay at Hilton Boston Park Plaza was excellent. We're glad you chose us for your stay and we hope to be your first choice for future visits to Boston. Thank you for your positive rating.

8/10 Bagus

Kochunni

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
moldy shower curtain. Cracked and exposed tiles in the bathroom
Menginap 2 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 12 Apr 2024
Kochunni, we appreciate your feedback. We regret to hear you experienced issues with various aspects of the bathroom during your stay. We take these matters seriously, as offering an impeccable, comfortable experience to our guests remains our utmost priority. We implement rigorous quality checks to ensure our rooms meet a high standard, and it seems that we fell short in this instance. We're already looking into this and making necessary improvements. We hope for another opportunity to serve you better in the future.

10/10 Sangat Bagus

Mauro, Peekskill

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a wonderful experience. I will definitely go back.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mike pada tanggal 9 Apr 2024
We are so glad you had such a great stay! We hope to see you again the next time you are in Boston!

6/10 Cukup Baik

Julie

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 30 Apr 2024
Thank you for sharing your feedback, Julie.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

10/10 Sangat Bagus

Regina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great Hotel
Menginap 2 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 10 Apr 2024
Thanks for the outstanding rating, Regina!We're delighted your time at Hilton Boston Park Plaza was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

8/10 Bagus

Latasha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was great however the rooms were very small
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 8 Apr 2024
Latasha, we appreciate your feedback. The Hilton Boston Park Plaza strives to ensure our guests are aware of the room type they're booking. As you mentioned, our Cozy Room is quite compact, but rest assured our recent renovations focused on maximizing the usage of the space, not its enlargement. We do hope you'll return for a refreshed experience.

10/10 Sangat Bagus

Lisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to Boston Commons & dining locations.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 8 Apr 2024
Lisa, it's terrific to hear that your stay at the Hilton Boston Park Plaza was convenient due to our proximity to Boston Commons and various dining options. Your positive feedback is greatly appreciated and we're delighted that you enjoyed your time with us. We're looking forward to welcoming you back in the near future.

8/10 Bagus

Alicia

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
The property lobby seemed to have been renovated but the rooms seemed to have had a cheap “refresh”. The room and bathroom needs an actual reno. Staff was pleasant everywhere but at the lobby bar. Bartenders seemed annoyed with the guests drinking at the bar… bizarre!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 7 Apr 2024
Alicia, we appreciate your observation about our recent updates, and we're glad to know our team members were positive and friendly throughout your stay. We take note of your thoughts concerning additional enhancements. Regarding any less than perfect experiences in our lobby bar, it is certainly not indicative of the warm hospitality we aim to share. Should you stay with us again, Hilton Boston Park Plaza hopes to provide a more fully satisfying experience.

8/10 Bagus

Jose

Disukai: Kebersihan, kondisi & fasilitas properti
Front desk a bit
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 6 Apr 2024
Jose, it seems like you may have had a concern with the front desk experience. Our team members at the desk are dedicated to making each guest's stay enjoyable and effortless. We hope that in spite of this, you were able to appreciate the rest of your visit at Hilton Boston Park Plaza. We appreciate your feedback and look forward to the opportunity to improve your perception of our service during your future visits.

10/10 Sangat Bagus

Natalie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff is incredible! My favorite hotel!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mike pada tanggal 2 Apr 2024
Thank you so much for staying with us and for the kind words! We hope to see you again the next time you are in Boston!

10/10 Sangat Bagus

Gordon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I would definitely stay here again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Michael pada tanggal 2 Apr 2024
Thank you, Gordon! We are delighted that you enjoyed your visit as much as you did! Please do come back to see us again soon!

6/10 Cukup Baik

julie

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
We had a suite, the bathroom was incredibly small and strange layout.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Mike pada tanggal 6 Apr 2024
Thank you for staying with us. We are sorry to hear that you did not enjoy your room. The rooms are on the smaller side as this is such an old building. We do hope you try us again the next time you are in Boston.

6/10 Cukup Baik

WILLIAM

Booming music from nearby wedding reception seemingly right next to my room at midnight. Called front desk and the gal was unapologetic and said it should quiet down in a few minutes. I had to get up early for a flight at 5am so not very pleased. Bell men never smiled.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 2 Apr 2024
William, we appreciate your feedback. We regret to hear about the inconvenience caused by the noise from the wedding reception nearby. Here at Hilton Boston Park Plaza, we strive to maintain a peaceful atmosphere for all guests and will remind our team members at the front desk to ensure this. It's equally important to us that our guests feel welcomed, and we're saddened to hear you found the demeanor of our bell men falling short. We hope you'll afford us another opportunity to better your experience.

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 28 Mar 2024
John, it's wonderful to hear that you had an exceptional stay at Hilton Boston Park Plaza. We appreciate your time in rating us and hope that all aspects of your visit were enjoyable. On your return, you might relish trying our complimentary mini fridge or crib services upon request, to make your stay even more comfortable. We look forward to seeing you again for another memorable experience.

2/10 Sangat Buruk

Loren

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was rude and inconsistent. The room was less than desirable. Very disappointing stay.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 26 Mar 2024
Loren, we are truly sorry to hear about the distress caused during your stay. We apologize for the issues surrounding your room and our team member's service. As a recognized brand, we always aim to provide the highest level of customer service and a satisfactory room experience. We sincerely wish to rectify these shortcomings and hope you will give us another chance to provide the service we are renowned for.

10/10 Sangat Bagus

Savina

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 15 Apr 2024
Thank you for the fantastic rating, Savina!It's outstanding you had such a wonderful experience at Hilton Boston Park Plaza. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Sangat Bagus

Jessica, Charleston

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 27 Mar 2024
Jessica, it's fantastic to hear that you had a positive stay at Hilton Boston Park Plaza. We're particularly happy you enjoyed the distinct ambiance of Off The Common, our lobby restaurant. We're keen to make your next visit just as stellar. Many thanks for your lovely review.

10/10 Sangat Bagus

Finn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Jon Crellin, Managing Director pada tanggal 26 Mar 2024
Finn, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hilton Boston Park Plaza!

8/10 Bagus

Julia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cozy
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Mike pada tanggal 22 Mar 2024
We are so glad you enjoyed your stay with us and we hope to see you again the next time you are in Boston!

2/10 Sangat Buruk

Jonathan

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas
Don’t even get me started on the valet disorganization, incompetence & rudeness.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Mike pada tanggal 22 Mar 2024
I am so sorry for your poor stay. Please give us a call to discuss further,

4/10 Buruk

Anil

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Overhead shower was leaking and spreading water outside tub
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Mike pada tanggal 21 Mar 2024
We are so sorry you had shower issues. We hope you try us again so we can redeem ourselves.

10/10 Sangat Bagus

Matthew, Boulder

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 24 Mar 2024
Matthew, it's pleasing to note your five-star rating of Hilton Boston Park Plaza. Your high regards for our hotel are truly appreciated. We look forward to having you with us again soon for more enjoyable experiences.

10/10 Sangat Bagus

Monica

Disukai: Staf & layanan, kondisi & fasilitas properti
Great stay! Conveniently located.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Mike pada tanggal 19 Mar 2024
We are glad you enjoyed your stay with us and we hope to see you again the next time you are in Boston.

10/10 Sangat Bagus

Brooke

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy ride from airport and close to many Boston landmarks and public transport.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Mike pada tanggal 15 Mar 2024
We are so glad you enjoyed your stay with us and we hope to see you again the next time you are in Boston.

10/10 Sangat Bagus

Sanjeevan

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jon Crellin, Managing Director pada tanggal 6 Apr 2024
Sanjeevan, thank you for your favorable rating of Hilton Boston Park Plaza. It's rewarding to know that we upheld our fine standard, leaving you with a memorable experience. We welcome the chance to host you again on your next visit.