Search Hotels Near Botanical gardens, Almaty

"The overall staff should be better trained in customer relations,"

"The bed was comfy, the pillows were decent and the staff was nice. The location was fairly close but easier to get to things via a scooter or quick rideshare. The AC also worked well. The WiFi was unusably slow, you couldn't even stream music or use YouTube or any other app on the provided TV. If you plan to stay at the hotel at all, you'll need a decent mobile data package. The showers eventually get warm if you leave them on long enough, but never got hot. The breakfast was available and better my first day than second, but it would be easier to plan eating out instead. I wouldn't personally stay here again, but I was taken care of while there and the staff are honest. They accidentally double charged me for my stay, noticed it and ensured it was corrected prior to me leaving, which I much appreciated. "

"Terrible only one word for full stay and even for expedia support. "

"Diana was brilliant, super helpful when I could not get a taxi app working. She went over and beyond to make sure I could get around to my appointments and back to the hotel and aiport. My stay was short but the room was very clean and quiet. The breakfast was a simple selection of local dishes but very healthy overall. I would stay there again. Ideal for business. Great customer service."

"Rooms are clean and modern. Staff are friendly and helpful. Breakfast buffet was excellent with good selection of food and fresh fruits and sweets. "

"Hotel is dated. Staff not friendly."

"Not so good "

"Their breakfast was so great and all other restaurants and shopping places are nearby the hotel. The hotel was very clean and the staff are very friendly. Overall, everything was great. It was nice to stay."

"Great experience and amazing hospitality by the staff. Made my wife and me feel very welcome."