Search Hotels in Boulder Bay, Big Bear Lake

"This is a lake view property with beach access."

"The place is nice...right next to the lake..room was cleaned and super quiet. I love it."

"Very clean and comfortable hotel. Situated in a convenient location walking distance to the village."

"Not worth the money."

"I really like this hotel except the staff members are really rude. They have a really nice pool and Jacuzzi. The breakfast is awesome. The beds are comfortable."

"All great with the exception of the weather :("

"nobody vacum the room and we found a hole in the door that later i lost my deposit because i did not report the hole in the door. The cabin was so comfortable and nice for 3 people. Television nice and breakfast so healthy. I like the Natasha cabin. I will take it again."

"Same-day booking with same-day check-in. When we arrived, there was no office or property manager on site. We had to call to check in, which was easy enough, but their advertised 24-hour service was not accurate. There were no clean towels provided, so we couldn’t shower the first night. I didn’t get towels until the next day after driving to another property they manage to find someone in person. The WiFi password was also not provided, and no one answered calls or messages for hours. There were cleanliness and maintenance issues as well. The heater didn’t work, and there were used towels from previous guests left in the shower, which made us question how well the unit was cleaned. At checkout, I requested a 30-minute extension since my pregnant wife needed a bit more rest, but there was no response and we had to leave on time. Overall, not a good experience. Lower price or not, basic customer service, communication, and cleanliness should not be compromised."

"We really enjoyed our stay. The customer service was excellent, the room lovely and quiet, and breakfast outstanding. We look forward to staying here again. Much thanks to Ayers! "